Account Relationship Specialist Customer Service

2 days ago


Halifax, Nova Scotia, Canada Avature Full time
Job Overview:
The Customer Service Account Specialist position at Smurfit Westrock involves providing exceptional customer service and account management. This role requires a high level of communication and collaboration with various departments within the company.

Responsibilities:
  • Managing customer accounts and developing strategies to meet their needs
  • Working closely with sales, transportation, and production planning teams to ensure seamless execution
  • Providing market intelligence to the business by visiting customers and developing relationships

Requirements:
- Bachelor's degree in business, supply chain, or industrial engineering
- 2+ years of experience in customer service, account relationship, and order management
- Excellent problem-solving and verbal communication skills
- Proficiency in MS Excel and other productivity software
- Ability to work independently and as part of a team

Why Join Us?
At Smurfit Westrock, we value our employees' contributions and offer a collaborative and inclusive work environment.

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