Digital Product Lead for Luxury Experiences

7 days ago

Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons Hotels and Resorts

Four Seasons is a global leader in luxury hospitality, driven by our people who strive to deliver exceptional guest experiences. We believe that a world-class employee experience and company culture are key to achieving this goal.

We are seeking a skilled Digital Product Lead to join our team in Toronto. This role will be responsible for leading the delivery of new digital products and features across the Commercial organization and supported Lines of Businesses.

The successful candidate will have a proven track record of delivering large-scale, consumer-facing products using Agile methodologies. They will be able to lead cross-functional teams, communicate effectively with stakeholders, and drive business value through digital innovation.

This role will involve working closely with Product Owners, IT Platform Owners, IT Security, Hotel Operations, and third-party vendors to ensure seamless delivery of digital capabilities. The ideal candidate will be a strong problem solver, effective communicator, and team builder who can foster collaboration and drive results in a fast-paced environment.

Key Responsibilities:

  • Develop and execute the Digital Product roadmap to align with business goals and priorities
  • Lead cross-functional teams to deliver digital products and features, ensuring timely and quality results
  • Collaborate with stakeholders to identify business needs and prioritize initiatives
  • Drive business value through data-driven decision making and continuous improvement

Requirements:

  • 5-7 years of experience in leading Agile transformation and delivering large-scale digital products
  • Proven track record of success in delivering cross-functional programs and leveraging Agile/Scrum frameworks
  • Experience working with internal and external product teams/stakeholders
  • Bachelor's degree in Business or IT discipline (Computer Science)
  • Certifications in Agile/PMI

What You Bring:

  • A passion for delivering exceptional guest experiences and driving business value through digital innovation
  • A proven ability to lead and develop others in a cross-functional environment
  • Excellent communication and problem-solving skills, with the ability to work effectively in a dynamic and ever-changing environment
  • Ability to deliver robust Jira reporting to demonstrate team performance

Salary: $120,000 - $150,000 per year, depending on experience

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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