Dynamics Support Specialist

3 weeks ago


Montréal, Canada Fed IT Full time

Job Title: Dynamics Support Specialist

Fed IT is seeking a skilled Dynamics 365FO support analyst to join our team. The successful candidate will be responsible for configuration changes and maintenance of our Dynamics 365FO deployment.

Main Responsibilities:

  • Participate in the Dynamics 365FO implementation project
  • Work closely with the implementing partner to understand the needs of different departments
  • Manage all basic administrative functions such as managing user access and security roles as well as table maintenance
  • Create new reports, forms and dashboards
  • Maintain and configure information flows
  • Download data files according to business needs
  • Configure and maintain data imports and exports
  • Analyze and resolve incidents, anomalies and defects
  • Help prepare for and administer upgrades and help identify related training needs
  • Participate in user training
  • Establish and document processes to support users

About Fed IT: Fed IT is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the needs of our clients.



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