Global Delivery Operations Manager
2 weeks ago
We are seeking a highly skilled Global Delivery Operations Manager to join our team at Nexus Systems Group Inc. in Toronto, Canada.
About the RoleThe successful candidate will be responsible for ensuring that project business needs and outcomes align with the business case and strategic objectives.
You will manage projects to optimize ROI and be recognized for your industry knowledge and business acumen.
Your expertise in emerging technologies, project management, Agile methodologies, and technical architecture will enable you to excel in this role.
Key Responsibilities- Develop creative approaches to problem resolution, focusing on overall business solutions rather than specific packages or technologies.
- Identify and confirm project leads from all required stakeholders to ensure responsibilities and deliveries are understood.
- Define project governance, identify senior stakeholders and sponsors to form a steering committee if necessary, and work with the Project Sponsor to prepare appropriate information for dissemination.
- Work with the Project Sponsor to establish and manage the project scope, ensuring Project Change Notifications are raised and approved as necessary.
- Hold meetings and work sessions to ensure project management deliverables are met, provide support to clients, motivate the project team, and maintain project momentum against changing priorities.
- Expert facilitation and interviewing skills are required to produce objective Benefit Maps.
- Balance competing goals of various workstreams, requiring a mature, diplomatic approach and strong negotiation and influencing skills.
To be successful in this role, you will need:
- 8-10 years of experience in project management tools (Microsoft Office 365, Confluence and Jira) and Agile methodologies.
- 8-10 years of experience in banking and financial services.
- 3-5 years of emerging technologies such as GCP and/or Azure.
- 3-5 years of experience in product development methodologies (Banking products, analytics models, or any other) and good understanding of technical architecture.
- Knowledge of banking, data processing, planning techniques, budget management, organizational management, the Bank's Systems Development Methodology, and security awareness principles are necessary.
- Fluent in Spanish and English.
A Bachelor's Degree in Business, Technology, or a related field is preferred.
Salary and BenefitsThe estimated salary for this role is $120,000 - $150,000 per annum, depending on experience.
We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.
Candidate Review and Selection ProcessThe selection process will consist of two rounds of interviews, with the first round being a 30-minute MS Teams video call with the Hiring Manager and delivery manager who speaks Spanish.
The second round will be a 30-minute MS Teams video call with the Hiring Manager, Director, and potentially SVP.
The targeted start date for this role is December 2nd or earlier, pending laptop delivery.
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