Global Delivery Operations Manager

2 weeks ago


Old Toronto, Canada Nexus Systems Group Inc. Full time
Job Description

We are seeking a highly skilled Global Delivery Operations Manager to join our team at Nexus Systems Group Inc. in Toronto, Canada.

About the Role

The successful candidate will be responsible for ensuring that project business needs and outcomes align with the business case and strategic objectives.

You will manage projects to optimize ROI and be recognized for your industry knowledge and business acumen.

Your expertise in emerging technologies, project management, Agile methodologies, and technical architecture will enable you to excel in this role.

Key Responsibilities
  1. Develop creative approaches to problem resolution, focusing on overall business solutions rather than specific packages or technologies.
  2. Identify and confirm project leads from all required stakeholders to ensure responsibilities and deliveries are understood.
  3. Define project governance, identify senior stakeholders and sponsors to form a steering committee if necessary, and work with the Project Sponsor to prepare appropriate information for dissemination.
  4. Work with the Project Sponsor to establish and manage the project scope, ensuring Project Change Notifications are raised and approved as necessary.
  5. Hold meetings and work sessions to ensure project management deliverables are met, provide support to clients, motivate the project team, and maintain project momentum against changing priorities.
  6. Expert facilitation and interviewing skills are required to produce objective Benefit Maps.
  7. Balance competing goals of various workstreams, requiring a mature, diplomatic approach and strong negotiation and influencing skills.
Requirements and Qualifications

To be successful in this role, you will need:

  1. 8-10 years of experience in project management tools (Microsoft Office 365, Confluence and Jira) and Agile methodologies.
  2. 8-10 years of experience in banking and financial services.
  3. 3-5 years of emerging technologies such as GCP and/or Azure.
  4. 3-5 years of experience in product development methodologies (Banking products, analytics models, or any other) and good understanding of technical architecture.
  5. Knowledge of banking, data processing, planning techniques, budget management, organizational management, the Bank's Systems Development Methodology, and security awareness principles are necessary.
  6. Fluent in Spanish and English.
Education and Experience

A Bachelor's Degree in Business, Technology, or a related field is preferred.

Salary and Benefits

The estimated salary for this role is $120,000 - $150,000 per annum, depending on experience.

We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.

Candidate Review and Selection Process

The selection process will consist of two rounds of interviews, with the first round being a 30-minute MS Teams video call with the Hiring Manager and delivery manager who speaks Spanish.

The second round will be a 30-minute MS Teams video call with the Hiring Manager, Director, and potentially SVP.

The targeted start date for this role is December 2nd or earlier, pending laptop delivery.



  • Old Toronto, Canada TD Bank Full time

    Job OverviewThe Associate Vice President & Managing Director, Global Fixed Income, Data, Delivery & Integration, TD Securities role is a dynamic opportunity for an experienced professional to lead the delivery of strategic business growth and compliance with global regulatory/industry landscape in an efficient manner while managing associated risks.This...


  • Toronto, Ontario, Canada TalentSphere Staffing Solutions Full time

    Job TitleIT Service Delivery and Operations DirectorAbout the CompanyTalentSphere Staffing Solutions is a leading recruitment agency partnering with top clients to find exceptional talent. Our mission is to connect professionals with exciting job opportunities.Job DescriptionAs an IT Service Delivery and Operations Director, you will be responsible for...


  • Toronto, Canada Amphenol TCS Full time

    **Position**:Global Operations Manager** **Location**:Markham, ON, CAN** **RESPONSIBILITIES**: - Directly lead, develop and supervise factory managers. - Implement an optimal organizational structure to grow and support the business. - At an annual cadence, develop and implement the 3 year look ahead strategic plan for the business unit - Ensure that...


  • Old Toronto, Canada Scotiabank Full time

    Position: Vice President, Chief Operations Officer - Global OperationsPurpose: To lead and oversee global operations, ensuring business strategies, plans, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.Drive a customer-focused culture throughout the team to deepen client relationships...


  • Toronto, Ontario, Canada Aquanow Full time

    Aquanow is a digital asset infrastructure and liquidity provider to global institutional clients. We are seeking an experienced Delivery Operations Manager to join our team on a hybrid basis out of our Downtown Toronto office.This is an exciting opportunity to work with an experienced team in a fast growing industry and play a key role in delivering...


  • Toronto, Ontario, Canada Global Pharma Tek Full time

    Job DescriptionWe are seeking an experienced Senior Project Manager to join our team at Global Pharma Tek, a leading pharmaceutical company.This is a unique opportunity to lead complex projects across various technologies, including audiovisual and I&IT systems. As a key member of our operations team, you will be responsible for delivering system development...

  • Senior Delivery Lead

    4 weeks ago


    Old Toronto, Canada Scotiabank Full time

    Title: Senior Delivery Lead - Global Wealth Management Requisition ID: 206285Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Global Wealth Management Technology group at Scotiabank is primarily responsible for the design and development of digital applications for wealth and brokerage customers. We...


  • Old Toronto, Canada TD Bank Full time

    h3>Associate Vice President & Managing Director, Global Fixed Income, Data, Delivery & Integration, TD SecuritiesTD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their...


  • Toronto, Canada Uber Full time

    **About the Role**: The Uber Eats team is looking for sharp, highly motivated individuals to join our Global Delivery Partnerships team covering our largest national partners with strategic brand value. As a Partner Manager, you will work efficiently and effectively with our strategic restaurant partners to get results in revenue growth, operational...


  • Toronto, Canada Truck 4 Delivery Full time

    **Overview** **92 Havenbrook Blvd, North York, ON M2J 1B2** **Duties** - Safely operate delivery vehicles to transport products to designated locations. - Load and unload items, ensuring proper handling and securing of goods during transit. - Perform heavy lifting as required, adhering to safety protocols to prevent injury. - Communicate effectively with...


  • Old Toronto, Canada GardaWorld Full time

    Job Title: Global Operations StrategistAbout Us: GardaWorld is a global leader in the security industry, offering diverse work assignments and training opportunities.Job Description:Overview:GardaWorld seeks a skilled Bilingual (EN/FR) Service Delivery Manager to oversee daily operations and drive strategic initiatives. This role involves leading...


  • Toronto, Ontario, Canada Three Star Delivery Ltd. Full time

    The Delivery Operations Specialist will operate and drive automobiles, vans, and light trucks to pick up and deliver various items and products while maintaining professionalism in customer service.Key responsibilities include keeping a record of items received and delivered, loading and unloading goods, and recording trip information such as vehicle mileage...


  • Old Toronto, Canada Sim Full time

    Location: SimCorp Global Are you ready to lead SimCorp’s initiative towards efficient delivery and our transition to BPaaS and Everything as a Service? We are looking for highly skilled and motivated consultants to join the Global Professional Services team as Solution Architects in the Accounting and Operations Service line. This is a great opportunity to...

  • Global Head Identity

    1 month ago


    Old Toronto, Canada Scotiabank Full time

    Title: Global Head Identity & Access Management Operations Requisition ID: 209432Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. This role is responsible for leading a diverse global team of individuals coordinating internal focused activities (i.e. Task Forces) and project resources to ensure that...

  • Global Head Identity

    1 month ago


    Old Toronto, Canada Scotiabank Full time

    Title: Global Head Identity & Access Management OperationsRequisition ID: 209432Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This role is responsible for leading a diverse global team of individuals coordinating internal focused activities (i.e. Task Forces) and project resources to ensure that...


  • Old Toronto, Canada TD Bank Full time

    Associate Vice President & Managing Director, Global Fixed Income, Data, Delivery & Integration, TD SecuritiesTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...


  • Toronto, Ontario, Canada Insight Global Full time

    Insight Global is seeking a seasoned supply chain professional to lead our client's Canadian operations in the global distribution of raw materials in the paper, pulp, and lumber industry.The ideal candidate has 10 to 15 years' experience in supply chain management with a strong track record in exporting raw pulp, waste paper, and lumber internationally to...


  • Old Toronto, Ontario, Canada Amphenol ICC Full time

    Job DescriptionAmphenol ICC is seeking a seasoned Global Operations Director to lead our manufacturing operations across all global sites. This role is crucial in scaling operations, ensuring strategic alignment with corporate objectives, and driving significant growth initiatives.Key ResponsibilitiesLead the planning and execution of new product...


  • Toronto, Ontario, Canada GLOBAL SURFACE INC. Full time

    About the RoleWe are seeking an experienced Operational Logistics Manager to join our team at Global Surface Inc. in a permanent role, working 30 hours per week.As an Operational Logistics Manager, you will be responsible for overseeing the operational logistics of the organization, including developing specific plans to prioritize tasks and organizing them...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 200846 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Vice President, Global HR Operations** **Purpose** - Provides strategic direction, leadership and oversight for HR Solutions Operations globally, including a multi-site Intake & Advisory contact center, and transaction processing...