Site Operations Manager

1 week ago

Oshawa, Ontario, Canada TRIGO Global Quality Solutions Full time
About the Role

We are seeking a highly skilled and experienced Site Operations Manager to join our team at TRIGO Global Quality Solutions. As a Site Operations Manager, you will be responsible for ensuring the smooth operation of our site, ensuring quality services and support for all missions assigned to your site(s), and providing leadership and guidance to personnel fulfilling missions.

Key Responsibilities
  • Client Relationship & Business Development
    • Establish and maintain relationships with customers and site personnel
    • Daily communications with various stakeholders at the site level
  • Operations
    • Set up and supervise missions
    • Staffing of missions
    • Training and validate inspectors
    • Coordinate changes in missions
    • Isolate, tag and verify nonconforming material
    • Conduct ongoing audits of effectiveness of work being performed
    • Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
    • Make independent judgments for subjective scenarios
    • Work as an inspector when required
    • Demonstrate commitment to reduce the risk of workplace accidents
    • Comply with local and company Health & Safety legislation, laws, and policies
  • Organization & Management
    • Ensure all site personnel receive corporate communications
    • Partner with Human Resources for performance and attendance issue resolution
    • Act as a liaison between Site Manager and inspectors
    • Ensure all inspector time is entered, monitored and approved
    • Create and maintain a 5S working environment
  • Technical
    • Update daily system entries in company and customer portals
    • Create and maintain customer and company reports
    • Utilize company web portals to record required audits and documentation
    • Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
    • Create electronic work instructions and have the ability to navigate company and customer websites and portals
  • Other
    • Perform any other duties as assigned
Requirements
  • Hard Skills
    • Proficiency in English
    • Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
    • Proficient in the use of various gauges and measuring devices
    • Ability to lift / move 50 lbs.
  • Values and Attitude
    • Global team spirit
      • Team player
      • Caring for people
      • Open-minded
    • Excellence
      • Reactive
      • Resilient to pressure
      • Rigorous
    • Customer Focus
      • Client oriented
      • Reliable & trustworthy
      • Flexible
    • Initiative
      • Autonomous
      • Innovative
      • Daring
  • Work Experience
    • 1+ years of work experience in a supervisory role preferred
    • 1+ year in Quality related position preferred
  • Education Background
    • High School Diploma or Equivalent

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