Site Operations Manager

1 month ago

Oshawa, Ontario, Canada The TRIGO Group Full time $20

TRIGO Global Quality Solutions is looking to hire a Site Operations Manager.

Competitive hourly wage offered.

Shift: Afternoon Only.

Role Overview

  • Ensure high-quality services and support for all operations assigned to the site(s)
  • Provide direction and mentorship to team members executing tasks
  • Foster and maintain a positive and efficient work environment at sites
  • Ensure adherence to all company and client protocols

Reporting Structure

Reports to Site Manager / Site Supervisor

Key Responsibilities

Client Relations & Business Growth

  • Build and sustain relationships with clients and site staff
  • Engage in daily communication with various stakeholders at the site level

Operational Duties

  • Organize and oversee operations
  • Staff missions effectively
  • Train and validate inspectors
  • Manage changes in operations
  • Identify, tag, and verify nonconforming materials
  • Conduct regular audits to assess the effectiveness of work
  • Perform visual, mechanical, and functional checks to ensure compliance with quality standards
  • Make independent decisions in subjective scenarios
  • Step in as an inspector when necessary
  • Commit to minimizing workplace accidents
  • Adhere to local and company Health & Safety regulations and policies

Organizational & Management Duties

  • Ensure all site personnel receive corporate communications
  • Collaborate with Human Resources to address performance and attendance issues
  • Act as a bridge between Site Manager and inspectors
  • Ensure accurate entry, monitoring, and approval of inspector time
  • Create and uphold a 5S working environment

Technical Responsibilities

  • Update daily system entries in company and client portals
  • Generate and maintain reports for clients and the company
  • Utilize company web portals for required audits and documentation
  • Troubleshoot and resolve issues with suppliers and clients regarding process flow
  • Develop electronic work instructions and navigate company and client websites

Additional Duties

  • Perform any other tasks as assigned

Required Knowledge, Skills, and Abilities

Technical Skills

  • Proficiency in English
  • Basic computer skills in Microsoft Office (especially Excel) and Outlook
  • Skilled in using various gauges and measuring devices
  • Capability to lift/move 50 lbs.

Values and Attitude

  • Global Team Spirit
  • Collaborative team player
  • Compassionate towards others
  • Open-minded approach
  • Commitment to Excellence
  • Responsive to challenges
  • Resilient under pressure
  • Detail-oriented
  • Customer Orientation
  • Client-focused
  • Dependable and trustworthy
  • Adaptable
  • Initiative
  • Self-sufficient
  • Innovative thinker
  • Willing to take risks

Experience Requirements

  • Minimum of 1 year in a supervisory role preferred
  • At least 1 year in a quality-related position preferred

Educational Background

  • High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Established in 1997, TRIGO is a global organization providing operational Quality Management solutions for the manufacturing sector, particularly in the automotive and aerospace fields. With a workforce of over ten thousand professionals across more than 20 countries, TRIGO offers a comprehensive suite of Quality Assurance services, including inspection, expert auditing, consulting, and training.

The extensive expertise, industrial mindset, and global presence that TRIGO has developed over the past three decades have positioned it as a leading provider of quality solutions, utilizing innovative and reliable digital systems and standardized processes to deliver results in demanding industries. Recently, TRIGO has begun to expand its services to the medical, chemical, and food sectors.

TRIGO Global Quality Solutions is dedicated to equal employment opportunities. We strive to treat individuals fairly, with respect and dignity, and offer employment opportunities based on qualifications and performance, free from discrimination or harassment.

We appreciate all expressions of interest; however, only candidates selected for an interview will be contacted.

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