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Site Operations Manager

3 months ago

Oshawa, Ontario, Canada TRIGO Full time

TRIGO Global Quality Solutions is looking to hire a Site Operations Manager.

Compensation starts at $19.50/hr

Shift: Morning Only.

Role Overview

  • Oversee Quality services and support for all operations assigned to their site(s)
  • Provide direction and mentorship to team members executing tasks
  • Foster and maintain a positive and efficient work environment at sites
  • Ensure adherence to all company and client protocols

Reporting Structure

Reports to Site Manager / Site Supervisor

Key Responsibilities

Client Engagement & Business Growth

  • Develop and sustain relationships with clients and site staff
  • Facilitate daily communication with various stakeholders at the site level

Operational Duties

  • Establish and oversee operational missions
  • Manage staffing for missions
  • Train and assess inspectors
  • Coordinate mission adjustments
  • Identify, label, and verify nonconforming materials
  • Conduct regular audits to assess the effectiveness of operations
  • Perform visual, mechanical, and functional checks to ensure compliance with quality standards
  • Make independent decisions in subjective scenarios
  • Act as an inspector when necessary
  • Commit to minimizing workplace accidents
  • Adhere to local and company Health & Safety regulations and policies

Management & Organization

  • Ensure all site personnel receive corporate communications
  • Collaborate with Human Resources to address performance and attendance issues
  • Serve as a liaison between Site Manager and inspectors
  • Ensure accurate entry, monitoring, and approval of inspector time
  • Establish and maintain a 5S work environment

Technical Responsibilities

  • Update daily system entries in company and client portals
  • Create and maintain reports for clients and the company
  • Utilize company web portals for required audits and documentation
  • Resolve issues related to process flow, new criteria, and material discrepancies with suppliers and clients
  • Develop electronic work instructions and navigate company and client websites and portals

Additional Duties

  • Perform any other assigned tasks

Qualifications

Essential Skills

  • Proficiency in English
  • Basic computer skills in Microsoft Office (especially Excel) and Outlook
  • Skilled in using various gauges and measuring instruments
  • Ability to lift and move up to 50 lbs.

Core Values and Attitude

  • Global team spirit: Collaborative, Caring, Open-minded
  • Excellence: Responsive, Resilient under pressure, Thorough
  • Customer focus: Client-oriented, Dependable, Adaptable
  • Initiative: Independent, Innovative, Bold

Experience Requirements

  • Preferred: 1+ years in a supervisory role
  • Preferred: 1+ year in a Quality-related position

Educational Background

  • High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company delivering operational Quality Management solutions for the manufacturing sector, particularly in the automotive and aerospace industries. With a workforce of over ten thousand professionals across 20+ countries on 4 continents, TRIGO provides a comprehensive range of Quality Assurance services, including inspection, expert auditing, consulting, and training.

With over three decades of experience, TRIGO has established itself as a leading provider of quality solutions, utilizing innovative and reliable digital systems and standardized processes to deliver results in the most demanding industries. Recently, TRIGO has begun to broaden its clientele by offering quality services to the medical, chemical, and food sectors.

TRIGO Global Quality Solutions is dedicated to the principles of equal employment opportunity, ensuring fair treatment and respect for all individuals. We offer employment opportunities based on qualifications and performance, free from discrimination or harassment based on race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, or disability.

TRIGO Global Quality Solutions appreciates all expressions of interest; however, only candidates selected for an interview will be contacted.