Customer Retention Strategist

At Backcountry, we're on a mission to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. Our four online stores—Backcountry, Competitive Cyclist, MotoSportand, SteepandCheap—are committed to delivering an exceptional shopping experience.Job OverviewWe're seeking a highly...

About the RoleWe are seeking a skilled Customer Lifecycle Strategist to join our CRM team overseeing Canada, Iberia, and Latin America. As a key member of our team, you will be responsible for designing and owning pre-automated mechanisms, touchpoints, and campaigns that drive customer conversion, retention, engagement, cross-sell, and reactivation.

Job DescriptionWe are seeking a Customer Lifecycle Strategist to join our CRM team overseeing Canada, Iberia and Latin America (CILA). This role will focus on our Canadian brands and design pre-automated mechanisms, touchpoints and campaigns that enhance player engagement, retention, and cross-sell opportunities across casino, sports betting, and other...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Backcountry.About the Role:Develop and implement a comprehensive retention marketing strategy tailored to our eCommerce customers, driving repeat purchase rates and reducing churn.Align retention goals with broader business objectives, such as revenue growth and...

The Client Retention Specialist role at Bright HR is a critical position that plays a key part in driving revenue growth and fostering long-term relationships with existing clients.Key ResponsibilitiesMeet and exceed all quarterly growth targets, ensuring the retention of existing clients through exceptional service strategy.Negotiate contract terms and...

We are seeking a seasoned professional to lead our CRM strategy and execution.About the RoleFishRecruit Inc. is a leading provider of recruitment solutions, and we are looking for a talented individual to join our team as a Senior Salesforce Marketing Cloud Strategist.As a key member of our marketing team, you will be responsible for developing and...

About SwoonSwoon is a leading technology company that values innovation and excellence in everything we do.Job Title: Chief Talent StrategistSalary Range: $120,000 - $150,000 per yearJob Description:Overview:The Chief Talent Strategist will play a crucial role in building strong client relationships and driving business success by monitoring performance,...

About the RoleSysAid is a fast-growing SaaS company serving over 4,000 customers across 140 countries, enhancing productivity for more than 9 million users daily. We're seeking a Director of Small Business to lead our customer engagement efforts and drive net retention revenue.Job DescriptionManage a small team of Account Executives (currently 2) and a...

At Truenorth Executive Search, Inc., we are seeking an ambitious Chief Human Resources Strategist to join our team. With a strong background in human capital program development and implementation, you will lead initiatives across payroll and benefits, health/safety, recruitment, onboarding, training, retention, culture transformation, and success...

Job OverviewCreative Circle is seeking a highly skilled Senior UX Content Strategist to join their team for a 12+ month contract. This full-time position requires 2x per week onsite work downtown.The successful candidate will be responsible for crafting clear, concise, and human-centric UX copy that balances business goals and user needs while elevating the...

About DynataDynata is a leading provider of insights and intelligence that informs businesses about their customers, products, and markets.Job DescriptionWe are seeking a Senior Business Intelligence Strategist to join our team. This role will provide key reporting and insights that inform the business on Acquisition, Retention/Engagement, Member Services,...

CI Financial is Seeking a Business Analytics StrategistWe are an independent company offering global wealth management and asset management advisory services. With a commitment to providing the highest-quality investments and advice, we strive to anticipate and respond to the changing needs of investors.As a Business Analytics Strategist at CI Financial, you...

Company OverviewCreative Circle is a leading financial services firm that prioritizes innovation and customer experience.SalaryThe estimated annual salary for this role is $120,000 - $180,000, depending on experience.Job DescriptionWe are seeking a Senior UX Content Strategist to join our team for a 12+ month contract, working 2x per week onsite downtown. As...

About the JobWe are seeking an experienced Customer Support and Retention Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat regarding internet...

About Us:">We are Backcountry, a leading online retailer of outdoor gear and apparel. Our mission is to inspire people to get outside and pursue their passions, whether that's hiking, biking, skiing, or simply enjoying nature.">Job Summary:">We are seeking an Ecommerce Retention Specialist to join our team. As a key member of our retention marketing team,...

Leadership Opportunity with Stonewood Group Inc.Stonewood Group Inc. is seeking an experienced Chief Executive Strategist to lead our eCommerce managed services company to become the premier provider in the world.The ideal candidate will have a minimum of 15 years of experience in senior leadership and at least five years as CEO/President/COO. Experience in...

Customer Success StrategistSysAid is a leading provider of Service Management software, empowering organizations to enhance their productivity. We serve over 4,000 customers across 140 countries, with more than 9 million users relying on our innovative platform daily.The Customer Revenue Team focuses on retention and expansion of SysAid customers. With a...

Company Overview: Infotek Consulting Services Inc. is a leading Information Technology consulting firm specializing in recruitment and talent solutions for major industries across Canada and the United States.Talented professionals like you will oversee client relationships, drive recruitment initiatives, and deliver top-tier IT talent to meet evolving...

At Rubicon Path, we are seeking a talented Sr. Customer Experience Strategist to join our team. This role is an exciting opportunity for a seasoned professional to make a meaningful impact on our organization's customer experience.About the Role:We are looking for a highly skilled and experienced Sr. Customer Experience Strategist who can help us design and...

Drive Customer Growth with SysAidWe're seeking an experienced Enterprise Success Strategist to join our team in Israel and support some of our largest global customers.