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Restaurant Operations Manager

2 months ago

Chatham, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are motivated and productive.

Key Responsibilities:
  • Leadership: Lead and manage a team of 1-20 people, providing guidance, coaching, and development opportunities to ensure the success of the restaurant.
  • Operations: Analyze and optimize restaurant operations to improve efficiency, productivity, and customer satisfaction.
  • Customer Service: Ensure that all customers receive exceptional service, resolving any issues or complaints in a timely and professional manner.
  • Financial Management: Manage the restaurant's budget, controlling costs and maximizing profits.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to drive sales and increase customer loyalty.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent leadership, communication, and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Newcomers and Refugees: Support for newcomers and refugees with foreign credential recognition.
  • Support for Youths: Offers mentorship, coaching, and/or networking opportunities for youth.
  • Support for Indigenous People: Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.