Outside Account Manager
1 week ago
Job Summary
We are seeking a highly skilled Outside Account Manager to join our team at EMCO Corporation. As an Outside Account Manager, you will be responsible for developing and maintaining strong relationships with our customers to drive profitable sales growth.
Key Responsibilities
- Visit customer offices, shops, and job sites to assess their business needs and develop strategies to increase sales.
- Prospect and identify new customers to expand our customer base.
- Lead and own the sales process, including producing sales call reports and territory planning.
- Analyze customer data to develop and execute strategies to grow market share.
- Process orders, quotes, and job packages, and resolve customer issues in a timely manner.
- Work with the Profit Centre Manager and Credit Team to facilitate payment of accounts receivable and communicate changes in customer business that may affect credit standing.
- Develop and oversee implementation of strategic vendor programs to grow the business.
- Understand and follow all safety regulations at customer locations and at the Profit Centre.
- Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team.
Qualifications
- College and/or University degree.
- A minimum of 2 years of experience with customer service or counter sales.
- Valid driver's license with a clean driver's abstract.
- Proficient in the use of Microsoft Office software.
- Outstanding customer service and verbal communication skills.
- Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer.
- Ability to gain comprehensive knowledge of product and value-added services.
- Excellent relationship building skills with customers, vendors, and teammates.
- Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects.
- Ability to learn and operate the applicable software system used to process orders.
- Intermediate math skills.
Preferred Skills
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
- Experience using M3.
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer great mentors and on-the-job training, growth potential with competitive salary, benefits, and profit sharing, a career with a solid, stable company with strong core values, participation in our pension plan with employer contributions, work-life balance and flex time.
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