Customer Support Specialist
2 days ago
About the Role:
We are seeking a highly skilled Customer Support Representative to join our Customer Service team in Milton, ON. This is a contract position for a duration of 6 months, working on-site in our Milton head office.
Key Responsibilities:
- Process a high volume of customer orders and inquiries in a timely, courteous, and professional manner.
- Record, process, and respond to all customer requests and concerns.
- Run daily and weekly reports to track accurate execution of customer orders.
- Liaise with supply chain members to ensure seamless order execution.
- Build strong relationships with customers to drive long-term success.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Generous Paid Time Off (PTO) and Paid Holidays.
- Retirement Pension Matching Program.
- Work-Life Balance and Life and Disability Programs.
- Employee Assistance Program (EAP).
About Us:
At ROCKWOOL, we are the world leader in stone wool solutions. We transform volcanic rock into safe, sustainable products that help people and communities thrive. Our innovative stone wool solutions enrich modern living and contribute to a better future.
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