Healthcare Support Specialist

4 weeks ago


Milton, Ontario, Canada Home and Community Care Support Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support for our healthcare team. As a bilingual (French) Team Assistant, you will play a key role in ensuring patients receive prompt and effective customer service.

Key Responsibilities
  • Provide administrative support services to Care Coordinators
  • Process new referrals, orders for services, supplies, and equipment
  • Manage confidential patient records
  • Enter, update, and maintain patient data in the electronic database
  • Answer telephone inquiries from patients, families, and service providers
  • Provide back-up support to other positions as required
Requirements
  • Proficiency in both written and verbal French
  • Grade 12 diploma (minimum)
  • 2+ years' related office experience
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, and Excel
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills and ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills
Preferred Qualifications
  • College diploma in the health or social services field
  • Familiarity with medical terminology and office administrative procedures
  • Knowledge of services provided by Ontario Health atHome
What We Offer
  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan

We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants.



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