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Healthcare Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide administrative support services to Care Coordinators, process new referrals and orders, and maintain patient records.
Key Responsibilities- Provide administrative support services to Care Coordinators, including data entry and record-keeping.
- Process new referrals and orders for services, supplies, and equipment.
- Maintain accurate and up-to-date patient records.
- Answer telephone inquiries from patients, families, and service providers.
- Provide back-up support to other positions as required.
- Proficiency in both written and verbal French is required.
- A Grade 12 diploma (minimum).
- 2+ years' related office experience.
- Accurate keyboarding/data-entry skills.
- Proficient with database software, MS Word, and Excel.
- Excellent organizational skills and ability to work with minimal supervision.
- Advanced multi-tasking skills, with the ability to meet performance and service goals.
- Exceptional interpersonal skills and ability to work as part of a team.
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, integrated, patient-centred care to every person in Ontario.