High-Level Surveillance Operations Manager

3 days ago


Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

Overview


Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada.



About the Job


The Relief Surveillance Supervisor oversees surveillance activities and staff to ensure the safety and security of gaming and entertainment guests and team members. This key role involves managing a team, investigating potential security violations, and taking corrective actions within the law.



Key Responsibilities



  • Observe employee and customer activities via surveillance cameras to protect company assets.
  • Review video footage on cases of patron/internal control disputes.
  • Complete daily activity reports and note any pertinent facts.
  • Monitor recording equipment and check its operation.
  • Provide work direction and supervision to agents.
  • Recommend personnel for hire, termination, and disciplinary action.
  • Conduct routine training on casino operations and equipment.
  • Assign and apportion work among team members.
  • Plan work processes and determine effective techniques or procedures for team members.
  • Supervise and manage team members' work processes or procedures.
  • Understand and adhere to disciplinary policies, including counseling team members and using progressive discipline to modify poor performance.
  • Address and manage complaints, grievances, or concerns from team members.


Requirements



  • A minimum two years of supervisory experience in the casino/hospitality industry is preferred.
  • The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required.
  • Able to write routine reports and correspondence.
  • Comfortable speaking before guests or staff.
  • Reliability, diligence, and a high level of integrity are essential.
  • Self-motivated and contribute positively to a team environment.
  • Meticulous in all areas of duties.
  • Confidence in judgment and ability to write findings clearly.
  • Benefit from working flexible hours, evenings, and weekends.
  • Experience using surveillance equipment and software is an asset.


Why Work with Us?


A career at Gateway means working with great people, being recognized for your unique contribution, and career advancement opportunities across our 27 locations.


Ongoing training and leadership programs allow employees to thrive in a dynamic and fun environment.



Salary Information


This relief position comes with an estimated hourly wage of $25.10-$31.37, with a premium for night shifts (20:00-05:00) of $1.00 per hour.



  • Burnaby, British Columbia, Canada I-CORP SECURITY SERVICES LTD Full time

    About UsI-CORP SECURITY SERVICES LTD is a leading provider of security solutions.Job Title: High-Level Security Operations ManagerSalary:$65,000 - $80,000 per yearJob DescriptionSchedule Work and Manage SchedulesAssist Clients with Special NeedsHandle Emergency SituationsPrepare and Submit ReportsResolve Work Problems and Provide Technical AdviceSupervise...

  • Surveillance Monitor

    1 month ago


    Burnaby, British Columbia, Canada EightSix Network Full time

    Job Title: Surveillance OperatorJob Summary:We are seeking a highly skilled and detail-oriented Surveillance Operator to join our team. As a Surveillance Operator, you will be responsible for maintaining continuous surveillance of gaming areas and the entire property, ensuring the security of customers, staff, and assets.Key Responsibilities:Monitor gaming...

  • Surveillance Monitor

    1 month ago


    Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    About the RoleGateway Casinos & Entertainment Limited is seeking a Surveillance Operator to join our team. As a Surveillance Operator, you will be responsible for maintaining continuous surveillance of gaming areas and the entire property, ensuring the security of customers, staff, and assets.Key ResponsibilitiesUse audio and video equipment to maintain...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Company OverviewGateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Alberta, we provide a dynamic and fun work environment for our team members.About the RoleThis Relief Surveillance Supervisor position at Grand Villa...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Job Title: Relief Surveillance SupervisorGateway Casinos & Entertainment Limited is seeking a skilled Relief Surveillance Supervisor to join our team. As a key member of our surveillance team, you will be responsible for overseeing surveillance activities and staff to ensure the safety and security of our gaming and entertainment guests and team members.Key...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Job SummaryGateway Casinos & Entertainment Limited is seeking a skilled Relief Surveillance Supervisor to oversee surveillance activities and staff, ensuring the safety and security of gaming and entertainment guests and team members.Key ResponsibilitiesProtect company assets by observing the activities of employees and customers via surveillance...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Job SummaryGateway Casinos & Entertainment Limited is seeking a skilled Relief Surveillance Supervisor to oversee surveillance activities and staff, ensuring the safety and security of gaming and entertainment guests and team members.Key ResponsibilitiesProtect company assets by observing the activities of employees and customers via surveillance...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Job OverviewIn this key role at Gateway Casinos & Entertainment Limited, you will oversee surveillance activities and staff to ensure the safety and security of gaming and entertainment guests and team members.


  • Burnaby, British Columbia, Canada Fraser Health Full time

    Job SummaryFoster a positive and respectful work environment by providing exceptional administrative support to the Director of Facilities Management at Fraser Health.About Fraser HealthWe are a leading healthcare organization committed to delivering high-quality patient care. Our team is dedicated to creating a culture that values compassion, innovation,...


  • Burnaby, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

    Position at Gateway Casinos & Entertainment LimitedJob Type: Relief SupervisorWe are committed to offering a competitive hourly wage of $25.10 - $31.37, with a premium for night shifts (20:00-05:00) of $1.00/hour.About the JobThe Surveillance Supervisor plays a vital role in ensuring the safety and security of our gaming and entertainment guests and team...


  • Burnaby, British Columbia, Canada Nando's Full time

    Restaurant Operations ManagerNando's is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to deliver exceptional customer service.Key Responsibilities:Operations Management: Oversee the day-to-day...


  • Burnaby, British Columbia, Canada Little Minhs Restaurant Inc. Full time

    Restaurant Operations Manager Job DescriptionAt Little Minhs Restaurant Inc., we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our dining establishment. The ideal candidate will have a strong background in food service management and be able to lead a team of staff to deliver exceptional customer service.Key...

  • Operations Manager

    3 weeks ago


    Burnaby, British Columbia, Canada SAFI FOODS INC. Full time

    About the Role: We are seeking a highly organized and skilled Operations Manager to join SAFI FOODS INC. team. As an Operations Manager, you will be responsible for directing and controlling daily operations, ensuring that all tasks are completed efficiently and effectively.Main Responsibilities:Direct and control daily operations to ensure seamless...


  • Burnaby, British Columbia, Canada Saffron Indian Cuisine Ltd. Full time

    Saffron Indian Cuisine Ltd. Hiring for Restaurant Operations ManagerWe are seeking an experienced Restaurant Operations Manager to join our team at Saffron Indian Cuisine Ltd.About the RoleThis is a senior management position responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer experiences and...


  • Burnaby, British Columbia, Canada Paladin Security Full time

    OverviewPaladin Security is seeking a highly skilled Security Command Centre Operator to join our team. As a Security Command Centre Operator, you will be responsible for coordinating emergency responses, monitoring, and dispatching resources to our client facilities across the province.The Security Command Centre is a 24/7 communication link between client...


  • Burnaby, British Columbia, Canada Tentatsu Japanese Restaurant Full time

    Tentatsu Japanese Restaurant is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. The ideal candidate will have a strong background in food and beverage management, excellent leadership skills, and the ability to motivate and train staff.Key Responsibilities:Analyze and manage the restaurant's...


  • Burnaby, British Columbia, Canada Ricky's Cafe Full time

    Restaurant Operations ManagerRicky\u0027s Cafe is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our cafe, including managing staff, maintaining high standards of customer service, and overseeing daily operations.Key...

  • Operations Manager

    2 weeks ago


    Burnaby, British Columbia, Canada MVC Immigration Full time

    Job Title:Operations SupervisorAbout the Role:MVC Immigration is seeking an experienced Operations Supervisor to join our team. The successful candidate will be responsible for overseeing daily operations, managing staff, and ensuring the smooth delivery of our services.Key Responsibilities:Staff Management: Supervise and train workers in duties and...


  • Burnaby, British Columbia, Canada Busan Daeji Gukbap Restaurant Ltd Full time

    Restaurant Manager Job DescriptionBusan Daeji Gukbap Restaurant Ltd is seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve excellent customer service and financial results.Key Responsibilities:Budget...


  • Burnaby, British Columbia, Canada EightSix Network Full time

    Job Title: Surveillance OperatorWe are seeking a professional, reliable and committed Surveillance Operator to ensure the security of customers, staff, and assets by maintaining continuous surveillance of gaming areas and the entire property.Responsibilities:Maintain continuous surveillance of all gaming areas and property using audio and video...