Inventory Control Specialist

3 days ago

Elora, Ontario, Canada Metro Supply Chain Full time

About Metro Supply Chain

Metro Supply Chain is a leading provider of strategic supply chain solutions to top organizations. With over 50 years of experience, we excel at delivering tailored, data-driven solutions that meet complex distribution needs.

Our Team

We are a team of 9,000 professionals managing 19 million square feet of space across North America and Europe. Our commitment to innovation, quality, and customer satisfaction has earned us recognition as one of Canada's Best Managed Companies.

Job Summary

The Inventory Control Coordinator will play a critical role in maintaining inventory accuracy through a robust cycle count process, continuous training of users, and transaction audits.

Key Responsibilities

  • Maintain inventory accuracy by monitoring, validating, and tracking inventory moves associated with all processes.
  • Investigate and escalate inventory discrepancies, refining procedures and processes to improve quality and accuracy.
  • Ensure accurate set-up, maintenance, and adherence of Warehouse Management System (WMS) including item master, part footprints, location maintenance, replenishment, and cycle counts.
  • Schedule, coordinate, and perform planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
  • Investigate inventory variances, adjust inventory records if necessary, determine root cause, and recommend corrective action.
  • Coordinate control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to customer expectations.
  • Provide feedback and reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system-related user errors.
  • Communicate with management and customers regarding inventory issues, including existence, cause, and resolution of inventory variances.
  • Provide communication and suggest inventory and process-related improvements.
  • Work closely with operations team to control inventory flow and placement to maximize efficiency.
  • Report inventory control activity and performance results as further defined by management and customer service level agreements.
  • Create and maintain up-to-date inventory control procedures.
  • Assist in training team members on operations SOPs.

Requirements

  • Minimum 2 years of hands-on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP).
  • Excellent communication skills, both written and verbal.
  • Good computer skills (MS Office).
  • Service-oriented with strong customer service skills and commitment to quality of work.
  • Good mathematical skills.
  • Organized and shows strong attention to detail.
  • Problem-solving skills with the ability to seek alternative solutions.
  • Ability to adapt to changes quickly and work under time pressures.
  • Ability to lift 30lbs – 50lbs.
  • Able to stand throughout the day.
  • Ability to be flexible in daily work assignments.
  • Ability to develop and maintain relationships with team members.
  • Thorough knowledge and adherence to company policies and procedures.
  • Approachable, positive interpersonal style.
  • Capable of working independently and as part of a team.

Competencies

  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy

Education

  • Completion of secondary school is preferred.
  • College diploma in Logistics Management is an asset.

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