Hotel Operations Manager

4 days ago


Osoyoos, British Columbia, Canada Sahara Courtyard Inn Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Motel Manager to join our team at Sahara Courtyard Inn Ltd.

Key Responsibilities
  • Develop and implement effective policies and procedures to ensure smooth daily operations.
  • Recruit, hire, and supervise a team of staff to deliver exceptional customer service.
  • Negotiate with suppliers to secure the best materials and supplies for our motel.
  • Build strong relationships with clients to ensure their needs are met and exceeded.
  • Prepare and manage budgets to monitor revenues and expenses.
  • Implement marketing strategies to attract new customers and retain existing ones.
  • Oversee maintenance activities to ensure our facilities are clean and well-maintained.
  • Address customer complaints and concerns in a professional and timely manner.
  • Establish and manage work schedules to ensure efficient operations.
Requirements
  • 5 years or more of experience in a similar role.
  • Permanent employment.
  • Fluent in English.
  • 40 hours per week.


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