We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Sahara Courtyard Inn Ltd.

• Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
• Complaint Resolution: Investigate and resolve complaints and claims in a professional and timely manner.
• Front Desk Operations: Process group arrivals and departures, balance cash, and complete balance sheets and cash reports.
• Communication: Answer telephone calls, relay messages, and provide exceptional customer service.

• Education: Secondary (high) school graduation certificate.
• Experience: 1 year to less than 2 years of experience in a similar role.
• Language: English.
• Work Hours: 40 hours per week.

• Client Focus: Provide exceptional customer service and ensure guest satisfaction.
• Flexibility: Adapt to changing situations and priorities.
• Organized: Maintain accurate records and ensure efficient front desk operations.
• Reliability: Ensure timely completion of tasks and responsibilities.
• Team Player: Collaborate with colleagues to achieve team goals.

Sahara Courtyard Inn Ltd. is a dynamic and customer-focused hotel that values its employees and guests. We offer a supportive work environment and opportunities for growth and development.