Hotel Front Desk Clerk

1 week ago


Osoyoos, British Columbia, Canada Sahara Courtyard Inn Ltd. Full time
About the Role

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Sahara Courtyard Inn Ltd.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Complaint Resolution: Investigate and resolve complaints and claims in a professional and timely manner.
  • Front Desk Operations: Process group arrivals and departures, balance cash, and complete balance sheets and cash reports.
  • Communication: Answer telephone calls, relay messages, and provide customer service to guests.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.


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