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Coatings Technical Support Expert
2 months ago
At Axalta, we're looking for a highly skilled Color and Technical Support Specialist to join our team. This role is responsible for providing expert technical support and color guidance to our customers, ensuring that they receive the best possible solutions for their needs.
Main Responsibilities
• Provide color and technical support to customers via phone, email, and other channels
• Collaborate with cross-functional teams to develop and implement color and technical solutions
• Stay up-to-date on emerging technologies and industry trends to ensure that our customers receive the latest and greatest solutions
• Work closely with our customers to identify areas for improvement and recommend solutions to enhance efficiency and accuracy
Requirements
• Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve customer issues
• Excellent communication and interpersonal skills, with the ability to effectively convey technical and color information to both technical and non-technical audiences
• Detail-oriented mindset with a focus on quality assurance and continuous improvement
• Ability to work independently and collaboratively in a fast-paced environment
About Axalta
Axalta is a leading global coatings company that engineers technologies to protect customers' products and add dimension and beauty with colorful finishes. We operate in two segments: Performance Coatings and Mobility Coatings, serving four end markets across North America, EMEA, Latin America, and Asia-Pacific.
