Mail and Shipping Coordinator

1 week ago

Oakville, Ontario, Canada Recrute Action Full time

We are seeking a detail-oriented Mail and Shipping Clerk to support our busy mailroom environment. This on-site role requires strong organizational skills and a customer-focused approach. The work environment is casual, and the role involves a range of tasks related to mail and package processing, shipping, receiving, and fulfillment, with an emphasis on accurate record-keeping and adherence to security protocols.

Responsibilities:
  • Prepare, receive, sort, and process mail, packages, and supplies, including logging and tracking accountable mail and notifying recipients.
  • Operate color production printers for basic printing tasks.
  • Utilize automated systems to manage shipping and receiving, record incoming/outgoing shipments, and perform quality checks on outbound mail.
  • Arrange and track alternative courier or shipping services to meet specific customer needs.
  • Perform labeling, mail merge, electronic mail distribution, and fulfillment tasks, such as assembly, packaging, and kitting.
  • Operate and maintain mail equipment, including inserters, sorters, and finishing tools.
  • Conduct scheduled mail pick-up and delivery runs.
  • Follow established mailroom security and quality procedures.
  • Track, trace, and resolve issues related to mail delivery or receipt.
  • Monitor and replenish inventory of mailroom supplies.
  • Assist in identifying and implementing cost-saving improvements.
Requirements:
  • High School diploma or equivalent.
  • 6 months to 1 year of experience in a professional, client-facing environment.
  • 1-2 years of experience in a mailroom environment; previous dock and material handling experience preferred.
  • Intermediate skills in Microsoft Office (Outlook, Excel).
  • Strong written and verbal communication skills.
  • Ability to handle multiple tasks with minimal supervision and operate high-volume mail equipment.
  • Self-motivated with excellent customer service orientation.
  • Physically capable of standing for long periods and lifting/moving up to 50 pounds.

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