Application Support Specialist

5 days ago


Vancouver, British Columbia, Canada STUDY2020 CONSULTING INC Full time
Job Summary

We are seeking a highly skilled Application Support Specialist to join our team at STUDY2020 CONSULTING INC. As an Application Support Specialist, you will be responsible for providing technical support to users in response to identified difficulties, as well as supervising other technical support workers in this group.

Key Responsibilities
  1. Technical Support: Provide business systems, network, and Internet support to users in response to identified difficulties.
  2. Problem-Solving: Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  3. Reporting: Report on the performance of computer systems and networks.
  4. Leadership: Supervise other technical support workers in this group.
  5. Access Management: Give access to computer networks.
Benefits
  1. Dental Plan: Our comprehensive dental plan provides coverage for a wide range of dental services.
  2. Health Care Plan: Our health care plan offers comprehensive coverage for medical expenses.
  3. Vision Care Benefits: Our vision care benefits provide coverage for eye exams, glasses, and contact lenses.

Work Term: This is a permanent position.

Work Language: English is the primary language of communication in this role.

Hours: The typical workweek is 30 to 40 hours per week.



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