Restaurant Operations Lead

2 weeks ago


Abbotsford, British Columbia, Canada McDonalds Hope Full time
About McDonalds Hope

McDonalds Hope is a dynamic fast-food restaurant that prides itself on delivering exceptional customer experiences. As a Restaurant Operations Lead, you will play a pivotal role in driving business success and maintaining high standards of quality.

Estimated Salary: $55,000 - $65,000 per year

This salary range is based on industry standards and may vary depending on location, experience, and other factors.

Job Description:

Key Responsibilities:

  • Plan and organize daily operations to ensure seamless service delivery
  • Supervise staff to maintain high levels of productivity and efficiency
  • Train staff on new skills and procedures to enhance performance
  • Balance cash and complete financial reports to ensure accurate accounting
  • Conduct performance reviews to identify areas for improvement
  • Cost products and services effectively to maintain profit margins
  • Organize and maintain inventory to minimize waste and maximize sales
  • Ensure health and safety regulations are followed to protect employees and customers
  • Negotiate arrangements with suppliers to secure the best prices
  • Address customer complaints or concerns promptly and professionally
  • Provide exceptional customer service to build loyalty and reputation

Required Skills and Qualifications:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • Basic math skills and attention to detail

Benefits:

  • Health benefits including dental plan and healthcare plan
  • Financial benefits including bonus opportunities

Work Environment:

The work environment is fast-paced and dynamic, requiring flexibility and adaptability. The ideal candidate must be able to work well under pressure and maintain a positive attitude in challenging situations.



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