Restaurant Operations Lead
2 weeks ago
McDonalds Hope is a dynamic fast-food restaurant that prides itself on delivering exceptional customer experiences. As a Restaurant Operations Lead, you will play a pivotal role in driving business success and maintaining high standards of quality.
Estimated Salary: $55,000 - $65,000 per yearThis salary range is based on industry standards and may vary depending on location, experience, and other factors.
Job Description:Key Responsibilities:
- Plan and organize daily operations to ensure seamless service delivery
- Supervise staff to maintain high levels of productivity and efficiency
- Train staff on new skills and procedures to enhance performance
- Balance cash and complete financial reports to ensure accurate accounting
- Conduct performance reviews to identify areas for improvement
- Cost products and services effectively to maintain profit margins
- Organize and maintain inventory to minimize waste and maximize sales
- Ensure health and safety regulations are followed to protect employees and customers
- Negotiate arrangements with suppliers to secure the best prices
- Address customer complaints or concerns promptly and professionally
- Provide exceptional customer service to build loyalty and reputation
Required Skills and Qualifications:
- Secondary (high) school graduation certificate
- 2 years to less than 3 years of experience in a similar role
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Basic math skills and attention to detail
Benefits:
- Health benefits including dental plan and healthcare plan
- Financial benefits including bonus opportunities
Work Environment:
The work environment is fast-paced and dynamic, requiring flexibility and adaptability. The ideal candidate must be able to work well under pressure and maintain a positive attitude in challenging situations.
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