Laboratory Operations Manager
6 days ago
About the Role
We are seeking a highly skilled and experienced Laboratory Operations Manager to join our team at ALS. As a key member of our Winnipeg management team, you will be responsible for overseeing the analytical operations of our organic laboratory.
Key Responsibilities:
- Provide daily supervision to staff and assign workloads to ensure that productivity targets are met or exceeded;
- Oversee staff schedule to ensure adequate coverage in a fiscally responsible manner, including absentee/vacation management, and time approvals;
- Conduct interviews, onboard new employees, and recommend/deliver disciplinary actions, performance improvement plans, or terminations as applicable;
- Effectively manage human resources within the department including recruiting, performance management, employee relations, attendance, and promotion with the support of the Department Manager;
- Coordinate and provide training for the team on an as-needed basis;
- Complete annual performance reviews for employees;
- Maintain an adequate inventory of supplies and consumables to support operations while ensuring efficiency;
- Ensure all maintenance and preventative maintenance schedules are followed;
- Prepare and maintain production reports and statistics for the Laboratory Manager;
- Maintain ALS quality management system requirements (QMS) for the department;
- Perform detailed data review, interpretation, and processing;
- Ensure methodologies and accreditation requirements are met and documented;
- Participate in internal and external audits for the department and ensure timely resolution of any findings;
- Conduct regular crew talks to discuss safety, quality, process changes, management issues, and corporate communications;
- Proactively review procedures and processes and provide input on their quality and reliability to the laboratory;
- Liaise with other departments to respond to client inquiries, address production issues, and resolve client service concerns;
- Use correct methods in accordance with established procedures and schedules while ensuring analytical quality;
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned.
About You:
- Good English communication skills (auditory, verbal, written, and reading) as required;
- Ability to use Microsoft Office (Word, Excel, and Outlook) at an intermediate level;
- Confident computer skills;
- Accurate and efficient data entry skills;
- Capability to perform repetitive tasks correctly in a fast-paced environment;
- Good organizational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirements;
Required Qualifications:
- Degree in Chemistry or related field;
- Minimum 6 years of experience in operating and maintaining analytical chemistry instrumentation for a variety of methods;
- Experience working with ISO/IEC 17025 or similar International Standardization systems for laboratory operation;
- Minimum 3 years of experience leading a team in a laboratory setting;
- Strong computer skills including MS Excel and MS Word;
Physical Demands:
- Able to lift up to 50lbs;
- Able to stand for a full shift;
- Able to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
- Possess manual dexterity to perform repetitive tasks;
- Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.
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