Laboratory Supervisor, Inorganics
2 months ago
About the Role
The Inorganic Laboratory Supervisor is a key member of the ALS Winnipeg management team, responsible for overseeing all aspects of inorganic laboratory analysis, including production, staff and cost management, quality control, and turnaround time.
Key Responsibilities:
- Oversee staff scheduling to ensure adequate coverage while maintaining a fiscally responsible approach, including absentee/vacation management and time approvals.
- Conduct interviews, onboard new employees, and recommend/discuss disciplinary actions, performance improvement plans, or terminations as applicable, in conjunction with the Manager.
- Effectively manage human resources within the department, including recruiting, performance management, employee relations, attendance, and promotion, with the support of the Department Manager.
- Coordinate and provide training for the team as needed.
- Complete annual performance reviews for employees, in conjunction with the Manager.
- Maintain an adequate inventory of supplies and consumables to support operations while ensuring efficiency.
- Ensure all maintenance and preventative maintenance schedules are followed.
- Prepare and maintain production reports and statistics for the Laboratory Manager.
- Maintain ALS quality management system requirements (QMS) for the department.
- Perform detailed data review, interpretation, and processing.
- Ensure methodologies and accreditation requirements are met and documented.
- Participate in internal and external audits for the department and ensure timely resolution of any findings.
- Conduct regular crew talks to discuss safety, quality, process changes, management issues, and corporate communications.
- Proactively review procedures and processes and provide input on their quality and reliability to the laboratory.
- Liaise with other departments to respond to client inquiries, address production issues, and resolve client service concerns.
- Use correct methods in accordance with established procedures and schedules while ensuring analytical quality.
- Observe established safety regulations and comply with all ALS health and safety policies and procedures.
- Other duties as assigned.
About You:
- Excellent English communication skills, both written and verbal.
- Able to effectively handle escalations and time-critical issues.
- Demonstrated judgment, creativity, integrity, and the ability to problem-solve.
- Continuous improvement orientation to develop new processes or improve on existing processes.
- Demonstrated ability to communicate clearly and effectively both internally and externally.
- Able to effectively prepare and present information in an engaging and informative manner.
- Strong safety orientation.
- Highly motivated, able to take initiative, and work as part of a team.
- Strong customer service focus, interpersonal, and organizational skills.
Required Qualifications:
- Degree in Chemistry or related field.
- Minimum 6 years of experience in operating and maintaining analytical chemistry instrumentation for a variety of methods.
- Experience working with ISO/IEC 17025 or similar International Standardization systems for laboratory operation.
- Minimum 3 years of experience leading a team in a laboratory setting.
- Strong computer skills, including MS Excel and MS Word.
Physical Demands:
- Able to lift up to 50lbs.
- Able to stand for a full shift.
- Able to sit at a desk and perform general office work, including periodic sedentary responsibilities.
- Possess manual dexterity to perform repetitive tasks.
- Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work, including weekends.
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