Customer Service Representative

1 month ago

Courtenay, British Columbia, Canada Convoy Supply Full time

Customer Service Specialist

At Convoy Supply, we're looking for a skilled Customer Service Specialist to join our team at our Courtney location. As a key member of our operations team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities:

  • Process customer transactions, including orders, quotes, and returns, with accuracy and efficiency.
  • Coordinate delivery and pickup of customer orders with our operations team, ensuring timely and safe delivery.
  • Provide expert knowledge of our construction materials and their applications, educating customers on the best solutions for their needs.
  • Generate, place, and confirm purchase orders with suppliers, maintaining strong relationships and ensuring seamless supply chain operations.
  • Manage customer payments, logging sales and adhering to administrative and accounting procedures.
  • Participate in physical inventory of warehouse materials, ensuring accurate stock levels and efficient operations.

Requirements:

  • Experience assisting customers with product procurement, preferably in the building supply and/or construction industry.
  • Strong problem-solving skills, with the ability to respond quickly and accurately to customer inquiries, handle a fast-paced environment, and maintain a positive attitude.
  • Excellent communication skills, both written and oral, with the ability to effectively communicate with customers, suppliers, and internal teams.
  • Excellent decision-making and initiative-taking skills, with the ability to work independently and as part of a team.
  • Well-organized, with strong attention to detail and a commitment to quality and accuracy.
  • A respectful team player, with a positive attitude and a willingness to learn and grow with our company.

The Offer:

  • Competitive salary and benefits package.
  • Flexible benefit options and paid time off.
  • Short and long-term disability coverage and employee referral bonus program.
  • Paid training and tuition reimbursement opportunities.
  • Overtime available in peak periods and internal promotions.

About Convoy Supply:

Convoy Supply is a leading wholesale distributor of construction materials, with over 40 locations across North America. We pride ourselves on being the most responsive, problem-solving, and fun place for our customers to conduct business. Join our team and be part of a dynamic and growing company that values its employees and customers alike.

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada Convoy Supply Full time

    Customer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for processing customer transactions, coordinating delivery and pick-up of customer orders, and educating customers on different products and their...

  • Customer Service Representative

    3 weeks ago

    Courtenay, British Columbia, Canada Convoy Supply Full time

    Customer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for processing customer transactions, coordinating delivery and pick up of customer orders, and educating customers on different products and their...

  • Customer Service Representative

    4 days ago

    Courtenay, British Columbia, Canada Driftwood Restaurant Courtenay Full time

    Driftwood Restaurant Courtenay is seeking a highly motivated and reliable Customer Service Representative to join our team. In this role, you will provide exceptional service to customers in a fast-paced kitchen environment.About the JobAs a Customer Service Representative, you will be responsible for delivering food to customers, cleaning dishes, and...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada Savers Full time

    About UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...

  • Customer Service Representative

    3 weeks ago

    Courtenay, British Columbia, Canada Convoy Supply Full time

    Customer Service RepresentativeAt Convoy Supply, we're looking for a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for processing customer transactions, coordinating delivery and pick up of customer orders, and educating customers on different products and their...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Courtenay is looking for a Customer Service Representative to provide exceptional customer experiences and support our sales team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive and friendly attitude.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada goeasy Ltd. Full time

    At goeasy Ltd., we're looking for a skilled Customer Service Representative to join our team. As a Delivery Specialist, you'll play a key role in ensuring our customers receive exceptional service when receiving our products.Key Responsibilities:Deliver best-in-class service to customers by providing a positive and welcoming experienceBuild strong...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada BMO Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their best...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada Human Capital Department Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Courtney location. As a key member of our Human Capital Department, you will play a vital role in providing exceptional customer service and support to our clients in the construction industry.Key Responsibilities* Process customer...

  • Customer Service Representative

    22 hours ago

    Courtenay, British Columbia, Canada Saiish Enterprises Inc DBA Husky Full time

    We are seeking a Customer Service Representative to join our team at Saiish Enterprises Inc DBA Husky. As a key member of our retail staff, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About the RoleThis is a permanent, full-time position working 35-40 hours per week in a...

  • Customer Service Representative

    1 month ago

    Courtenay, British Columbia, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify customer needs and...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada goeasy Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at goeasy Ltd. As a Delivery Specialist, you will play a vital role in ensuring our customers receive exceptional service when receiving our products.Key Responsibilities:Deliver best-in-class service to customers by providing a positive and welcoming experience.Build...

  • Customer Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada BMO Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual needs.Key...

  • Customer Service Representative

    6 days ago

    Courtenay, British Columbia, Canada Tim Hortons Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Tim Hortons. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that our guests have an excellent experience.Job DescriptionProvide top-notch customer service by greeting customers, responding to...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada Kingfisher Oceanside Resort & Spa Ltd. Full time

    We are seeking a skilled Customer Service Representative to join our team at Kingfisher Oceanside Resort & Spa Ltd. as a Hotel Guest Services Attendant. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesAssist guests with special needs and provide...

  • Food Service Representative

    4 weeks ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Courtenay. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Service Specialist at London Drugs Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the General Sales area.Key ResponsibilitiesProvide assistance to customers throughout...

  • Customer Service Representative

    2 months ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    About the RoleWe are seeking a highly skilled and customer-focused Sales Service Associate to join our team at London Drugs Limited. As a Sales Service Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    1 month ago

    Courtenay, British Columbia, Canada Savers Value Village Full time

    About Savers / Value VillageWe're a purpose-driven company with a business model that people love for our impact on both the planet and local communities.Job Title: Customer Service AssociateWe're seeking a Customer Service Associate to join our team! As a Customer Service Associate, you'll create an awesome experience for our customers, donors, and other...