Customer Service Representative

4 weeks ago


Pickering, Ontario, Canada goeasy Ltd. Full time

We are seeking a highly skilled Customer Service Representative to join our team at goeasy Ltd. in Pickering, ON. As a key member of our LendCare subsidiary, you will be responsible for providing exceptional customer experiences through prompt and professional communication.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and effective manner.
  • Provide excellent customer service through phone, email, and other communication channels.
  • Learn and understand our products and services to effectively communicate with customers.
  • Collaborate with other departments to improve sales, marketing, and business processes.
  • Meet and exceed customer satisfaction targets.

Requirements:

  • Excellent communication skills in English and French.
  • Customer service experience is an asset.
  • Ability to work in a fast-paced environment and adapt to change.
  • Strong problem-solving and conflict resolution skills.
  • Proficient in Microsoft Office software and able to learn new software programs.

About Us:

goeasy Ltd. is a publicly-traded company on the TSX with a strong reputation for providing non-prime leasing and lending services. Our LendCare subsidiary offers a wide range of financial products and services to merchants in various sectors. We are committed to providing a positive and inclusive work environment for our employees.

Why Work with Us:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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