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Multilingual Patient Care Coordinator
2 months ago
We are seeking a highly skilled and experienced Multilingual Patient Care Coordinator to join our Medical Sales Division at Aurora Cannabis. This role is responsible for handling inquiries, scheduling, and education for medical cannabis patients in Quebec and Canada.
This position requires the ability to speak fluently in French and English, as well as strong analytical and problem-solving skills. The ideal candidate will have a university degree or equivalent experience, with 2 years of experience in the Clinic preferred.
The successful candidate will be responsible for:
- Vetting medical records and referrals
- Answering inbound calls and making outbound calls
- Booking and confirming patient appointments
- Data entry and document management
- Educating patients on medical cannabis
- Completing registrations with Licensed Cultivators
- Troubleshooting patient concerns
A competitive salary of $60,000 - $80,000 per year, plus benefits and opportunities for professional development, make this an attractive opportunity for the right candidate. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply.
Why work at Aurora?
- We offer a flexible work environment with remote work options, meeting-free Friday afternoons, and more.
- Our Total Rewards program includes a competitive salary, professional development opportunities, company SWAG, team activities, and modern technology.
- We pride ourselves on being a diverse and inclusive team that values work-life balance.
About Aurora Cannabis
Aurora Cannabis is a leading global cannabis company dedicated to helping people better days with cannabis. We are committed to delivering high-quality products and exceptional customer service, while promoting a culture of innovation, teamwork, and social responsibility.
