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Executive Director of Operations
1 month ago
Job Summary
Sienna Senior Living is a leading provider of seniors' living residences in Canada, with a growing portfolio of 70 residences and a strong presence in the market. We are seeking a highly skilled and experienced Executive Director of Operations to lead our team at Stonebridge Crossing Retirement Residence.
Key Responsibilities:
- Develop and implement operational plans to ensure the efficient management of the residence
- Provide leadership and direction to ensure all aspects of the Quality Improvement Program are carried out as scheduled
- Support sales team members with internal and external initiatives to enhance the reputation of the residence and maximize lead generating activities
- Monitor all departments to ensure the residence is tour-ready at all times
- Establish marketing objectives with the Marketing lead on a daily, weekly, and monthly targets
- Review the competitive analysis and make recommendations on annual rate increases and service enhancements or changes based on trends in the community
- Foster positive community partnerships with health and service providers, business leaders, civic officials, and other community agencies to promote the residence as part of the community
- Seek opportunities to ensure a participative working relationship within the provincial health care network
- Participate in the development of the annual operating budget
Requirements & Qualifications:
- 3-5 years' management experience in Retirement Living, Hospitality, or another relevant sector
- Demonstrated community leadership
- Flexible to adjust schedule to accommodate tours and events on weekends and evenings
- Strong demonstrated leadership, time, and budget management
- Self-starter, with energy, enthusiasm, and passion for working with seniors and persons with diverse abilities
- Proven strong communication skills and the ability to interact with residents, families, community professionals, and various outside partners
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.