Office Support Associate

3 weeks ago


Edmonton, Alberta, Canada YEG IT SOLUTION Full time
Job Overview

We are seeking a skilled and efficient Office Support Associate to join our team at YEG IT SOLUTION. This role is ideal for an individual who is passionate about delivering exceptional customer service and providing administrative support.

The successful candidate will be responsible for greeting clients, directing them to the relevant contacts or service areas, and providing basic information to clients and the public. They will also be required to operate the switchboard or telephone system, schedule appointments, maintain work records and logs, receive and issue payments, and answer telephone calls and relay messages.

Key Responsibilities:
  • Greet clients and direct them to the appropriate contact or service area
  • Provide basic information to clients and the public via phone, email, or in-person
  • Operate the switchboard or telephone system, answering and redirecting calls as necessary
  • Schedule appointments and confirm with clients
  • Maintain accurate and up-to-date work records and logs
  • Process payments and manage cash transactions
  • Respond to client inquiries and resolve issues in a timely manner
Requirements:
  • High school diploma or equivalent required; post-secondary education preferred
  • Previous experience in an administrative role; training provided for new candidates
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • Detailed-oriented with strong organizational skills
  • Proficient in Microsoft Office and other productivity software
Benefits:
  • Fulfilling work environment with opportunities for growth and development
  • Competitive salary of $40,000 - $50,000 per year, depending on experience
  • Opportunities for professional certification and training
  • Paid time off and holidays
How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us through our online application portal.



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