Customer Service Representative
1 week ago
The Customer Service Representative - Dispatch and Scheduling Coordinator is a vital link between customers and support areas in the delivery of prompt, efficient customer-focused service.
The incumbent will perform and coordinate a variety of duties related to office administration, scheduling, and dispatch of service requests. Key responsibilities include:
- Scheduling non-urgent patient transport appointments with designated transport partners.
- Notifying nursing and call centre team of any changes in schedules and delays.
- Managing and pulling various reports as per the manager's directive.
- Answering phones and email correspondence in a professional and courteous manner.
- Other duties as assigned.
Requirements and Qualifications
To be successful in this role, you will require:
- A post-secondary education or experience in a comparable position.
- Computer skills and proficient keyboarding with typing skills of 40 wpm.
- Experience in purchasing and supply chain management an asset.
- Excellent organizational skills along with flexibility of shift changes.
- Ability to remain focused in high stress situations.
- Extraordinary customer service transferable skills with both verbal and written communication skills.
- Self-directed and able to govern with minimal supervision.
- Versatility and reliability within a multi-disciplinary department.
- Healthcare environment experience and medical terminology is an asset.
- Must be able to meet the physical demands of the position.
- Satisfactory employment and attendance record required.
Additional Information
This role offers a competitive salary of $38-$45 per hour and requires flexibility in working hours, including days and weekends. If you are a highly organized individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada beBee Professionals Full timeCustomer Service RepresentativeAt beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada BMO Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesIdentify customer needs and...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada Halton Healthcare Full timeJob Title: Customer Service RepresentativeJob Summary:The Customer Service Representative will be the primary point of contact for customers, providing prompt and efficient service. The incumbent will perform a variety of duties related to customer service, scheduling, and dispatch of service requests.Key Responsibilities:Schedule non-urgent patient...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Randstad Full timeJob Opportunity: We are seeking a professional Customer Service Representative for a full-time contract opportunity. As a key member of our team, you will be responsible for managing a busy front desk and providing exceptional communication skills to our clients.About the Role:- Provide top-notch customer service to clients and internal stakeholders- Manage...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Oakville is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash,...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeAbout the RoleBillyard Insurance Group is a leading insurance brokerage that is committed to excellence in the industry. We are seeking a skilled Customer Service Representative to join our team in Oakville. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and...
-
Dedicated Customer Service Representative
3 weeks ago
Oakville, Ontario, Canada The Travelers Companies, Inc. Full timeWe are seeking a dedicated customer service representative to join our team. As a customer service representative, you will be the key point of contact for our customers, providing timely and effective solutions to their queries.Responsibilities:Providing customer support via phone, email, and chatResponding to customer complaints and resolving...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada University Health Network Full timeJob SummaryAltum Health is seeking a Customer Service Representative to support our team of clinicians and administrative professionals at our Oakville clinic. As an integral member of our team, the Customer Service Representative performs multiple and individual product/service support activities in adherence to established policies, procedures, guidelines,...
-
Bilingual Customer Service Representative
1 month ago
Oakville, Ontario, Canada Randstad Full timeBilingual Customer Service Representative OpportunityWe are seeking a highly skilled and dedicated Bilingual Customer Service Representative to join our dynamic and fast-paced team in the mortgage services industry. As a key member of our team, you will play a vital role in providing exceptional customer service to our diverse clientele.Key...
-
Bilingual Customer Service Representative
1 month ago
Oakville, Ontario, Canada Randstad Canada Full timeJob Title: Bilingual Customer Service RepresentativeAre you a customer service professional looking for a new challenge? Do you have excellent communication skills in both French and English? We are seeking a Bilingual Customer Service Representative to join our team in the mortgage services industry.About the Role:This is a dynamic and fast-paced role that...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada Billyard Insurance Group Full timeJob Title: Customer Service RepresentativeAbout Us:Billyard Insurance Group is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape.Job Summary:We are seeking a Customer Service...
-
Customer Service Representative
1 week ago
Oakville, Ontario, Canada AppleOne Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at AppleOne. As a Receptionist, you will play a vital role in providing exceptional customer service and administrative support.About the RoleThis is a full-time opportunity that requires flexibility with hours. You will be responsible for answering and transferring...
-
Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada Halton Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Halton Healthcare. As a key member of our Call Centre, you will be responsible for delivering exceptional customer service to our patients and healthcare providers.Key ResponsibilitiesSchedule non-urgent patient transport appointments with designated transport...
-
Customer Service Representative
3 weeks ago
Oakville, Ontario, Canada McDonald's Full timeAbout the JobWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe work environment.Key ResponsibilitiesTake orders and process...
-
Customer Service Representative
1 month ago
Oakville, Ontario, Canada FCT Full timeAbout FCTFCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada University Health Network Full timeJob SummaryAltum Health, a department within the University Health Network, is seeking a skilled Customer Service Representative to support our team of clinicians and administrative professionals at our Oakville clinic. As an integral member of our team, the successful candidate will perform multiple and individual product/service support activities in...
-
Senior Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada GoodLife Fitness Full timeSenior Customer Service Representative Job DescriptionAbout the Role:As a Senior Customer Service Representative at GoodLife Fitness, you will be the face of our brand, delivering exceptional experiences and serving as the primary point of contact for members and prospective members.Key Responsibilities:Provide personalized support and guidance to members to...
-
Senior Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada GoodLife Fitness Full timeSenior Customer Service Representative Job DescriptionAbout the Role:As a Senior Customer Service Representative at GoodLife Fitness, you will be the face of our brand, delivering exceptional experiences and serving as the primary point of contact for members and prospective members. Your passion for fitness, strong communication skills, and peak attitude...
-
Customer Service Representative
4 weeks ago
Oakville, Ontario, Canada FCT Full timeAbout FCTFCT is a leading provider of title insurance, default solutions, and other real estate-related products and services. We are committed to the success of each employee and offer a challenging and rewarding work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...
-
Service Representative
1 month ago
Oakville, Ontario, Canada beBee Professionals Full time $35,000 - $50,000beBee Professionals is looking for a Service Representative - Customer Experience to deliver outstanding customer service. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...