Customer Experience Specialist

24 hours ago


Hamilton, Ontario, Canada Savers Value Village Full time

About Us

Savers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where second-hand is second nature. We operate over 300 stores across the US, Canada, and Australia, providing our customers with a unique shopping experience and our team members with opportunities for growth and development.

About the Role

We are seeking a Customer Service Associate to join our team As a Customer Service Associate, you will be the face of our brand, providing exceptional customer service and creating a positive shopping experience for our customers. You will be responsible for answering customer queries, resolving issues, and promoting our products and services.

What You'll Do

  1. Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  2. Assist customers with their shopping experience, answering questions and providing product recommendations.
  3. Promote our products and services, highlighting our unique offerings and features.
  4. Work collaboratively with our sales team to drive sales and achieve business objectives.

What You'll Get

  • Comprehensive training and development programs to help you succeed in your role.
  • A competitive salary and benefits package.
  • The opportunity to work for a purpose-driven company that makes a positive impact on the environment and our communities.
  • A dynamic and supportive work environment with opportunities for growth and development.

Why Join Us?

Savers / Value Village is a values-driven organization that is passionate about making a positive impact on the environment and our communities. We are committed to fair and accessible employment practices and offer a range of benefits and programs to support our team members. If you are a customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity



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