Customer Experience Specialist
1 month ago
About the Role
We are seeking a skilled and detail-oriented individual to join our team as a Personal Shopper. As a Personal Shopper, you will be responsible for fulfilling customer e-commerce orders with efficiency, accuracy, and attention to detail.
Key Responsibilities
- Provide exceptional customer service by assisting with general questions and maintaining a positive environment
- Shop for customers by accurately filling their orders with quality products
- Scan products and process customer transactions accurately using debit, credit, cash, and gift cards
- Contact customers to ensure order accuracy or to inquire about product substitutions
Requirements
- A team player with an attention to detail
- Driven and able to work independently in a fast-paced environment
- Resourceful and courteous when resolving customer questions
- Motivated to learn new things
What We Offer
- Flexibility to work a variety of hours, including days, evenings, nights, and weekends
- Able to move up to 50lbs and be in constant mobility for an entire shift
About Us
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply.
We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
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