Hotel Services Associate

2 months ago

Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full time
Job Summary

We are seeking a highly skilled and enthusiastic Hotel Guest Services Attendant to join our team at ILIYAN HOSPITALITY INC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Arrange for ground transportation for guests
  • Convey luggage by hand or hand truck
  • Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
  • Assist passengers as required
  • Assist with installation of audiovisual equipment and help in resolving problems during use
  • Carry luggage for passengers aboard ships
  • Serve food and beverages
  • Attend to baggage problems
  • Attend to group arrivals and departures
  • Escort incoming guests to their rooms
  • Provide information regarding features of rooms, service of hotel and points of interest
Work Conditions and Physical Capabilities
  • Bending, crouching, kneeling
  • Handling heavy loads
  • Walking
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Permanent employment
  • English as the primary language of work
  • 32 hours per week

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