Elevator Support Professional

3 hours ago


Surrey, British Columbia, Canada Garaventa Lift Full time

At Garaventa Lift, we strive to make accessibility a reality for everyone. As an Elevator Support Professional - Parts Coordination, you will be part of our mission to deliver exceptional customer service and provide timely support to our clients worldwide.

We are seeking a detail-oriented and highly organized individual to join our team in the Parts department. The ideal candidate will have excellent written and verbal communication skills, proficiency in Microsoft Office products, and knowledge of ERP and ticket systems. Additionally, they will possess exceptional customer service and interpersonal skills.

The primary responsibilities of this role include providing support to Garaventa Lift dealers, Technical Support staff, and internal customers. This involves triaging and distributing workflow based on customer needs and requests, maintaining customer contact in our database, gathering technical information from manuals and drawings, and processing parts orders and warranty documentation.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience and qualifications. If you are a motivated and customer-focused individual looking for a challenging opportunity, please apply for this exciting role.



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