Hardware Support Specialist
2 weeks ago
Job Summary
We are seeking a skilled Hardware Support Specialist to join our team at PeopleToGo. As a key member of our support team, you will be responsible for providing top-notch hardware support services for our clients.
Responsibilities:
- Install, move, add, and change hardware on desktops, laptops, tablets, and other equipment.
- Perform desktop and software installations, upgrades, and imaging.
- Provide break-fix services for hardware-related issues.
- Offer first-level support for hardware, software, and network-related issues.
- Perform LAN and internetworking tasks.
- Handle bench repairs and maintenance tasks.
- Collaborate with third-party IT vendors as needed.
- Manage IT asset inventory as required.
Requirements:
- 0-1 years of experience in hardware, software, and end-user support.
- Basic internetworking and troubleshooting skills.
- Diploma from a recognized IT program.
- Working towards or having A+ certification.
- Self-motivation and ability to manage multiple tasks.
- Good customer service and communication skills.
- Ability to work independently or as part of a team.
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