IT Support Specialist

1 month ago


Montreal, Quebec, Canada Jobs for Humanity Full time
Job Description

The IT Technician will provide technical support to users at both software and hardware levels. They will ensure the sustainability of software and hardware used by productions and services of the Montreal studio and upgrade various computer systems.

Responsibilities:

  • Administer, support, and troubleshoot studio hardware, software, and network operating systems;
  • Create and manage users, computer accounts, and their access to network resources in Active Directory;
  • Deploy operating systems and software packages remotely using Microsoft Endpoint Manager tools;
  • Install PC hardware components such as graphics cards, RAM, SSDs, and hard drives as part of the PC deployment process;
  • Ensure the application of security best practices for workstations (e.g., disk encryption, deployment of updates, etc.)
  • Configure and support multimedia equipment in conference rooms equipped with videoconferencing systems;
  • Maintain a current and accurate inventory of hardware, software, and technology resources;
  • Support teams during moves and various events (training, marketing, etc.)
  • Interact with external vendors regarding hardware repair;
  • Update the knowledge base with newly diagnosed issues and configuration procedures.

Qualifications:

  • Relevant experience: 2+ years of experience in technical user support;
  • Be bilingual orally and written (French and English);
  • In-depth technical experience with PCs, laptops, and tablets.

Skills:

  • Excellent customer service;
  • Sense of organization;
  • Ability to manage priorities;
  • Abilities required to provide in-person and remote IT support;
  • Ability to work effectively in a rapidly changing environment;
  • Team spirit.

Knowledge:

  • Knowledge of an automated deployment system; MEM/SCCM, AD, OSD, etc.
  • Excellent knowledge of Windows 10 – 11 and the Microsoft Office 365 suite;
  • Knowledge of support software and remote access systems;
  • Knowledge of working with different types of network equipment (switches, routers, network configurations);
  • Knowledge of creative software (Adobe Suite, Autodesk products, Visual Studio, etc.) (asset);
  • Knowledge of Mac and Linux operating systems (asset);
  • Knowledge of multimedia equipment (asset);
  • Knowledge of game consoles and mobile hardware (asset);
  • Training: DEP, AEC DEC in Computer Science.

Additional Information:

Our talent acquisition specialist will analyze your application. Please send us your CV highlighting your education, experience, and skills.

We look forward to reading your application


  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full time

    Job Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal clients, ensuring the proper functioning of our computer systems, and maintaining the security of our systems and data integrity.Key...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full time

    IT Unlock Consulting Inc. is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal clients. Your expertise will ensure the smooth operation of our computer systems, and you will play a crucial role in maintaining the security and...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada Fed IT Full time

    Job Title: Technical Support TechnicianAbout the Role:We are seeking a highly skilled Technical Support Technician to join our team at Fed IT. As a Technical Support Technician, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring seamless support for our IT systems.Key...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada Fed IT Full time

    Hello,I'm Clémence, a recruitment consultant at FED IT, a recruitment agency specializing in IT professions.We cover the IT, development, business intelligence and infrastructure professions.We're currently looking for a Support Technician for a client in downtown Montreal. This is a permanent position, 100% on site.Key Responsibilities:• Answer telephone...


  • Montreal, Quebec, Canada Fed IT Full time

    Hello,I'm Clémence, recruitment consultant at FED IT, a specialist recruitment agency in the IT sector.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm currently looking for a Network...


  • Montreal, Quebec, Canada FED IT Full time

    We are looking for an experienced IT infrastructure specialist to join our team at FED IT in Canada.This permanent position offers a great opportunity to work with a dynamic company that values performance and kindness.As an IT infrastructure specialist, you will be responsible for managing the daily operations of our IT systems, including help desk...


  • Montreal, Quebec, Canada Fed IT Full time

    Welcome to Fed IT, a recruitment firm specializing in IT recruitment. Our team of experts covers IT, development, business intelligence, and infrastructure. We operate in your world and speak your language.We are seeking an IT Infrastructure Specialist Lead for one of our clients in Montreal West. This is a permanent position in a hybrid mode, with an hourly...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full time

    Job OverviewIT Unlock Consulting Inc. is seeking a highly skilled IT Support Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal clients, ensuring the proper functioning of our computer systems and maintaining the security of our systems and data...


  • Montreal, Quebec, Canada Linke IT Full time

    At Linke IT, we are seeking a skilled Cloud Infrastructure Specialist to join our team. The ideal candidate will have a strong background in cloud computing and experience with implementing and supporting cloud solutions on AWS platforms.Key Responsibilities:Design, build, and manage cloud infrastructure for enterprise environments.Ensure application...


  • Montreal, Quebec, Canada Fed IT Full time

    Enterprise Application Management OpportunityWe are seeking a highly skilled Enterprise Application Management Specialist to join our team at Fed IT. As a key member of our IT department, you will be responsible for managing and maintaining our enterprise applications, ensuring they meet the highest standards of performance and security.Key...


  • Montreal, Quebec, Canada Fed IT Full time

    Hello,I'm Clémence, a recruitment consultant at FED IT, a recruitment agency specializing in IT professions.We work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.I'm currently looking for a...


  • Montreal, Quebec, Canada Fed IT Full time

    Fed IT is a leading recruitment firm specializing in IT recruitment in Montreal and Montérégie. Our team of IT experts operates in your world, covering IT, development, business intelligence, and infrastructure.We are seeking a skilled IT Infrastructure Specialist to join our team. This permanent position is in hybrid mode, with a flexible schedule of 40...


  • Montreal, Quebec, Canada Fed IT Full time

    Welcome to Fed IT, a leading recruitment firm specializing in IT professions. As a recruitment and business development advisor, I work closely with clients to understand their IT needs and provide tailored solutions. We cover a wide range of IT services, including IT, development, business intelligence, and infrastructure.We are currently looking for a...


  • Montreal, Quebec, Canada Fed IT Full time

    We are looking for a highly skilled IT Infrastructure Specialist to join our team at Fed IT. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our IT systems and networks.Key Responsibilities:Design and implement secure and efficient IT systems and networksMonitor and maintain system performance...


  • Montreal, Quebec, Canada Fed IT Full time

    Job Title: Senior IT TechnicianJob Summary: We are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a Senior IT Technician, you will be responsible for managing incidents and requests submitted to the helpdesk, following up on tickets, and providing solutions to incidents or service requests.Key Responsibilities:Manage incidents...


  • Montreal, Quebec, Canada Fed IT Full time

    We are currently looking for a Senior IT Technician to join our team at Fed IT, a recruitment agency specialising in IT recruitment.The successful candidate will be responsible for managing incidents and requests submitted to the helpdesk, following up tickets in coordination with end users, and providing solutions to incidents or service requests in...


  • Montreal, Quebec, Canada Fed IT Full time

    Fed IT is a leading recruitment agency that specializes in IT recruitment in the Greater Montreal area.We are looking for an experienced Senior IT Technician to join our team of IT experts who can provide top-notch technical support to our clients. The ideal candidate will have a strong background in IT infrastructure and be able to work independently in a...

  • IT Support Specialist

    1 month ago


    Montreal, Quebec, Canada pt Health Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Lifemark Health Group. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT infrastructure, ensuring seamless operations and high-quality service delivery.Key Responsibilities:Manage...


  • Montreal, Quebec, Canada US Tech Solutions, Inc. Full time

    **Job Title:** IT Support SpecialistWe are seeking a skilled and experienced IT Support Specialist to join our team at US Tech Solutions, Inc.**About the Role:Provide onsite support for systems, ensuring they are running smoothly and efficiently.Install and troubleshoot Windows 10/11 operating systems, as well as hardware issues.**Requirements:Must be...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Job Description: Technical Support SpecialistbeBee Professionals is looking for a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will have a Bachelor's degree in Computer Science or a related field and a minimum of two years of experience in a customer service or technical support role. The candidate...