Client Success Strategist
1 month ago
Fenergo is a pioneering company at the forefront of digital transformation in financial institutions, revolutionizing the way client and regulatory technology is utilized. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.
With over 700 employees across 11 offices worldwide, Fenergo is a truly global company with a unique opportunity for ambitious individuals to make a significant impact in the financial services industry. The company's impressive track record is reflected in numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100TM and the winner of the Deloitte Best Managed Companies award.
Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.The Role: Client Partner
This role entails managing a portfolio of clients through their life cycle from delivery through to post-implementation. As a Client Partner, you will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services.
Your Responsibilities:
- Cultivate and maintain strong senior relationships with assigned clients.
- Serve as the senior Fenergo point of contact for client, including escalations.
- Work with Sales team on pricing /scoping and planning of opportunities.
- Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
- Internal client advocate for roadmap / product dependencies.
- Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.
- Identify cross/up selling opportunities within the existing client portfolio.
- Collaborate with sales teams to drive revenue growth through cross/ up-selling.
- Develop and execute strategic account plans to meet client needs and business objectives.
- Stay informed about industry trends and client challenges to provide proactive solutions.
- Bachelor's degree in Business, Finance, or a related field.
- Proven experience in client management within the financial services or software industry.
- Strong understanding of regulatory compliance and financial industry trends.
- Excellent communication, negotiation, and presentation skills.
- Regular travel to client sites is expected.
-
Senior Client Success Strategist
6 days ago
Toronto, Ontario, Canada Connection Incorporated Full timeJob OverviewWe are seeking an experienced Senior Client Success Strategist or Client Success Team Lead to join our team at Connection Incorporated.
-
Client Success Strategist
6 days ago
Toronto, Ontario, Canada Connection Incorporated Full timeAbout Connection IncorporatedWe are a leading sales enablement platform for loan officers in the United States, providing technology solutions to help our clients scale their businesses and achieve incredible results. Our company has experienced 100% year-over-year growth, and we are seeking a skilled Client Success Strategist to join our team.Job...
-
Client Experience Strategist
4 hours ago
Toronto, Ontario, Canada Financière Sun Life Full timeAbout Financière Sun LifeAt Financière Sun Life, we are dedicated to helping clients and employees achieve lifetime financial security and live healthier lives.Job SummaryWe are seeking a highly experienced Client Experience Strategist to join our team in Canada. The successful candidate will lead the development of client-centric strategies, leveraging...
-
Construction Success Strategist
5 days ago
Toronto, Ontario, Canada Procore Technologies Full timeAt Procore Technologies, we're building the software that builds the world. We provide cloud-based construction management software to help clients more efficiently build structures of all types.About UsWe have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on...
-
Chief Customer Success Strategist
4 hours ago
Toronto, Ontario, Canada Stonewood Group Inc. Full timeWe are seeking a highly experienced leader to join our team as Chief Customer Success Strategist at Stonewood Group Inc. Reporting directly to the CEO, this role will be responsible for driving customer satisfaction and success through the implementation of our cloud-based solutions.This strategic position will oversee the professional services organization,...
-
Customer Success Strategist
4 hours ago
Toronto, Ontario, Canada Doublethink Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Success Strategist to join our team at Doublethink Inc. This role is ideal for individuals passionate about education and customer success, with experience in K-12 education or SaaS environments.About the OpportunityIn this position, you will play a crucial role in guiding our customers through their...
-
Enterprise Client Growth Strategist
4 hours ago
Toronto, Ontario, Canada Ezra Full timeAbout The RoleWe are seeking an Enterprise Client Growth Strategist to join our team. In this role, you will be responsible for overseeing post-launch customer success deliverables and providing best-in-class service to our valued clients.Key Responsibilities:Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from...
-
Client Success Revenue Growth Strategist
4 hours ago
Toronto, Ontario, Canada FundThrough Full timeAt FundThrough, we're looking for a seasoned Client Success leader to spearhead revenue growth initiatives. If you have a passion for driving business expansion and are adept at leading high-performing teams, this could be your ideal role.About the JobWe're seeking an experienced professional with 5+ years of experience managing and growing...
-
Key Account Strategist
1 month ago
Toronto, Ontario, Canada Michael Page Full timeAt Michael Page, we're a global leader in specialist recruitment with 160 offices globally. We provide world-class consulting services to candidates and clients on a global scale.About the RoleWe're seeking a skilled Key Account Strategist to join our team. As a Key Account Strategist, you'll be responsible for identifying opportunities for new accounts and...
-
Senior Brand Strategist
3 hours ago
Toronto, Ontario, Canada tbk Creative Full timeUnlock Your Potential as a Senior Brand StrategistWe are seeking an experienced Senior Brand Strategist to join our team at tbk Creative. As a key member of our team, you will be responsible for leading the development of brand strategies that drive business growth and success.About the Role:Develop and implement comprehensive brand strategies that align...
-
Lead Fundraising Strategist
4 weeks ago
Toronto, Ontario, Canada Creative Niche Full timeLead Fundraising StrategistWe are seeking a results-driven Lead Fundraising Strategist to join our team at Creative Niche. This is an exceptional opportunity for a seasoned fundraising professional to lead client strategy and project delivery, managing a team of Account Directors and Managers to ensure client satisfaction, drive business growth, and...
-
Senior Content Strategist
4 weeks ago
Toronto, Ontario, Canada Creative Circle Full timeJob Title: Senior Content StrategistWe are looking for a talented Senior Content Strategist to join our team at Creative Circle.About the Role:As a Senior Content Strategist, you will be responsible for crafting clear and concise UX copy that meets business goals while elevating the brand. This includes writing short and long-form copy for various digital...
-
Digital Luxury Retail Strategist
5 days ago
Toronto, Ontario, Canada Options Consulting Solutions Full time $90,000OverviewAt Options Consulting Solutions, we are an established force in luxury retail with a portfolio of personal care products including cosmetics and skin care. Our client is seeking a highly skilled Digital Luxury Retail Strategist to drive ecommerce initiatives and contribute to the company's continued success.
-
Multilingual Communications Strategist
2 days ago
Toronto, Ontario, Canada Creative Circle Full time $25 - $32Creative Circle is seeking a Multilingual Communications Strategist to join their team on a part-time basis.Duration: 4 months, approximately 40 hours per weekThis position will be based in midtown Toronto and requires the candidate to work 2-3 days in the office.The successful candidate will have the opportunity to enhance communication strategies for a...
-
SEO Strategist and Team Lead
5 hours ago
Toronto, Ontario, Canada Jumpfactor Full timeAre you a seasoned SEO expert looking for a new challenge? We have an exciting opportunity for an SEO Strategist and Team Lead to join our team at Jumpfactor, a fast-growing digital marketing agency in Canada.About UsJumpfactor is an award-winning agency that specializes in B2B services and technology marketing. Our dynamic team is passionate about...
-
Data Strategist
20 hours ago
Toronto, Ontario, Canada Stan Full timeCompany OverviewStan is a company that believes in the power of data to drive success. We are looking for a talented Data Strategist to join our team and help us achieve our goals.Salary: We offer competitive compensation, with an estimated salary of $120,000 per year.Job DescriptionAs a Data Strategist at Stan, you will be responsible for helping our...
-
Business Operations Strategist
1 month ago
Toronto, Ontario, Canada S.i. Systems Full timeWe are seeking a Business Operations Strategist to join our team at S.i. Systems.About the RoleThis is a full-time position that will work on business processes, marketing personalization, and marketing automation.ResponsibilitiesAnalyze and evaluate business processes to identify areas of improvement.Elicit, define, and document business requirements to...
-
Enterprise Growth Strategist
4 weeks ago
Toronto, Ontario, Canada Challenger Motor Freight Inc Full timeJob Title: Enterprise Growth StrategistWe are seeking a highly skilled and experienced Enterprise Growth Strategist to join our team at Challenger Motor Freight Inc.Company OverviewChallenger Motor Freight Inc is a leading provider of transportation services, dedicated to delivering exceptional customer experiences and driving business growth. Our company...
-
Chief Talent Strategist
3 weeks ago
Toronto, Ontario, Canada Swoon Full timeAbout SwoonSwoon is a leading technology company that values innovation and excellence in everything we do.Job Title: Chief Talent StrategistSalary Range: $120,000 - $150,000 per yearJob Description:Overview:The Chief Talent Strategist will play a crucial role in building strong client relationships and driving business success by monitoring performance,...
-
Supply Chain Strategist
4 weeks ago
Toronto, Ontario, Canada GPSI Full timeAbout the RoleWe are seeking a highly experienced Supply Chain Strategist to join our team at GPSI. The successful candidate will be responsible for developing and implementing commodity strategies that align with business objectives, ensuring cost-effective and timely procurement of materials.