Construction Success Strategist
4 days ago
At Procore Technologies, we're building the software that builds the world. We provide cloud-based construction management software to help clients more efficiently build structures of all types.
About UsWe have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
Career AdvancementWe thrive in a dynamic and inclusive environment where you can grow and develop your skills. As a Construction Success Strategist, you will have the opportunity to drive success for our commercial customers and make a real impact on their businesses.
Responsibilities- Drive in product demonstrations and coordinate multiple technical resources, both internal and external
- Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices
- Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
- Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
- Serve as a technical account manager by providing the highest level of responsiveness and customer service and to your clients, through clear and effective communication
- Foster a positive team culture by supporting and mentoring your fellow Procorians
To succeed in this role, you'll need:
- Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred
- 5+ years of Customer Success, Professional Services, Technical Pre-Sales experience
- Ability to leverage strong technical aptitude to master Procore's product offerings, business model, services, and emerging technologies
- Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
- Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
- Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
We offer a competitive salary of $120,000 per year, plus benefits and perks such as generous paid time off, healthcare coverage, career enrichment and development programs, and more. Our salary is competitive for this role and location.
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