Administrative Support Specialist

3 weeks ago


St Albert, Alberta, Canada Alberta Health Services Full time
Job Summary

We are seeking an experienced Administrative Support IV to join our team at Alberta Health Services. As a key member of our Staffing Service Centre, you will play a vital role in providing support to multiple programs within the North Zone.

Key Responsibilities
  • Filling pre-booked and immediate shifts resulting from staff vacation, leave of absence, illness, and education leave
  • Anticipating staffing needs and informing managers of shifts that require further attention
  • Entering data for payroll, providing scheduling reports, detailing records, and compiling statistical information
  • Providing outstanding customer service to valued clients in a fast-paced environment
  • Assisting in the training and orientation of new staff
Requirements
  • Advanced administrative or specialized skills and knowledge to support complex procedures, practices, and initiatives within a department or program
  • Some post-secondary education
  • Knowledge and operation of Microsoft Outlook, Word, and Excel
  • 1 year of scheduling experience
  • 3 years of experience in a customer service environment
  • Ability to participate and complete a 6-week training course
  • Current experience working in an AHS centralized ESP Staffing Service Center
  • Timekeeping/payroll experience
  • Call Center experience
  • Knowledge of the applicable collective agreements and pay codes
  • Experience working in a unionized, health care, and/or 24/7 environment
  • Experience with AHS scheduling software (Kronos, ESP, ASC)
What We Offer

As an Administrative Support IV at Alberta Health Services, you will have the opportunity to work in a dynamic and fast-paced environment, providing critical support to multiple programs within the North Zone. You will be part of a team that is dedicated to delivering exceptional patient care and service.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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