Restaurant Operations Manager
3 weeks ago
We are seeking a highly organized and detail-oriented Restaurant Operations Manager to join our team at Quesada Burritos & Tacos (Maple Ridge). The successful candidate will be responsible for conducting performance reviews, organizing and maintaining inventory, ensuring health and safety regulations are followed, addressing customers' complaints or concerns, providing customer service, managing events, and planning, organizing, directing, controlling, and evaluating daily operations.
Key Responsibilities:- Conduct performance reviews to assess employee performance and provide feedback for improvement.
- Organize and maintain inventory to ensure that all necessary supplies are available and that stock levels are adequate.
- Ensure that all health and safety regulations are followed to maintain a safe working environment.
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to ensure customer satisfaction.
- Manage events such as staff meetings, training sessions, and customer appreciation events.
- Plan, organize, direct, control, and evaluate daily operations to ensure that the restaurant runs smoothly and efficiently.
Requirements:
- 7 months to less than 1 year of experience in a similar role.
- Permanent employment.
- English language proficiency.
- Ability to work 30 to 40 hours per week.
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