Customer Service Representative

2 weeks ago


Thunder Bay, Ontario, Canada Westland Insurance Full time

Receptionist Role Overview

We're seeking a skilled Receptionist to join our team at Westland Insurance Group Ltd. in Thunder Bay, ON. As a Receptionist, you'll be the first point of contact for clients, providing quality service and professionalism with every interaction.

Key Responsibilities

  • Provide administrative and general support, managing the overall flow of the office
  • Respond to inquiries, sort mail/deliveries, and manage meeting room bookings
  • Split time between Reception and Registry, wearing multiple hats and learning about the Registry side of the business

Requirements

  • Positive and enthusiastic individual with excellent communication and organizational skills
  • Energetic and self-directed, with effective time management and organizational skills
  • Proficient in MS Office environments with a minimum 1 year of reception and/or customer-service related experience
  • Ability to adapt and quickly prioritize tasks while demonstrating confidentiality and discretion

What We Offer

  • An open, flexible, and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • A total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Values Days and Paid Volunteer Days

Why You'll Love Westland

  • We're a growing company that values diversity, equity, and inclusion
  • We strive to create a safe and welcoming space for everyone
  • We offer a range of benefits and perks to support your well-being

How to Apply

Send your resume to us and let's get to know each other better.


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