Service Operations Manager

5 days ago


Woodbridge, Ontario, Canada Quench Canada, Inc. Full time
Job Title: Service Operations Manager - Field Scheduling

About Quench Canada, Inc.

At Quench Canada, Inc., our mission is to make a positive impact on the environment by reducing single-use plastic water bottles. We provide innovative filtered water solutions to over 120,000 customers across North America, delivering on-demand purified water and beverages to meet their needs.

Compensation Package: $80,000 - $110,000 per year, depending on experience.

Job Description:

Key Responsibilities:

  • Schedule Optimization: Develop and implement effective scheduling procedures to maximize workforce allocation and minimize downtime.
  • Team Leadership: Manage and lead a team of schedulers, providing guidance, support, and training to ensure team effectiveness and professional growth.
  • Operational Efficiency: Oversee daily scheduling operations, address conflicts or gaps promptly, and conduct regular audits to ensure accuracy and forecast future needs.
  • Customer Satisfaction: Act as the primary point of contact for scheduling-related inquiries and issues within the department, ensuring timely resolution and high levels of customer satisfaction.
  • Supply Chain Coordination: Work with the supply chain team to confirm and allocate inventory as required, ensuring seamless execution of installations, equipment revenue, and delivery schedules.
  • Data Analysis: Utilize scheduling software and tools to monitor, analyze, and report on scheduling metrics, making data-driven decisions to drive business growth.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 4+ years of experience in scheduling, customer service, or operations, with at least 2 years in a supervisory or management role.

Required Skills:

  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to analyze data and make data-driven decisions.
  • Proactive with excellent planning capabilities.
  • Ability to work under pressure and manage multiple tasks simultaneously.

About You:

We're looking for a skilled and experienced Service Operations Manager to join our team. If you have a passion for optimizing operations, leading teams, and driving business growth, we'd love to hear from you



  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    Quench Canada, Inc. is a leading provider of on-demand filtered water solutions to healthy and environmentally conscious customers across North America. As a Water Operations Manager, you will play a critical role in ensuring timely and exceptional service delivery to our clients.About the PositionWe are seeking an experienced professional to oversee field...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    About the RoleQuench Canada, Inc. is seeking a results-driven professional to lead our field service operations as a Senior Field Operations Manager.As a key member of our leadership team, you will be responsible for driving exceptional customer experiences, ensuring timely and efficient service delivery, and leading a team of field service technicians.You...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    As a seasoned leader, you will be responsible for overseeing the efficient scheduling of our field service technicians to meet customer demands and optimize resource utilization.About the RoleThis role ensures high levels of customer satisfaction by driving continuous improvement in the scheduling process and managing a team of scheduling coordinators...


  • Woodbridge, Ontario, Canada Westlake Full time

    About the Role:We are seeking a skilled Production Operations Manager to join our team at Westlake. In this role, you will be responsible for overseeing the day-to-day operations of our production facility, ensuring that all tasks are completed efficiently and effectively.Responsibilities:Monitor and control production assets, including equipment, employees,...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    About Quench Canada, Inc.We are a leading provider of on-demand filtered water solutions to healthy and environmentally conscious customers across North America. Our mission is to impact people's lives and improve the earth by reducing single-use plastic water bottles.Job SummaryWe are seeking an experienced Scheduling Manager to lead and manage our team of...

  • Operations Team Lead

    3 weeks ago


    Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    Job SummaryWe are seeking an experienced Operations Team Lead to join our team at Quench Canada, Inc. as a Field Service Manager. The successful candidate will oversee field operations, manage a team of technicians, and ensure timely and exceptional service delivery to customers in their region.


  • Woodbridge, Ontario, Canada Randstad Canada Full time

    Lead Warehouse Associate OpportunityWe are seeking a highly motivated and experienced Lead Warehouse Associate to join our team at Randstad Canada. As a key member of our logistics team, you will be responsible for leading the warehouse team and ensuring the efficient distribution of products.Key Responsibilities:Lead the warehouse team in preparing products...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    About the RoleQuench Canada, Inc. is a leading provider of on-demand filtered water solutions in North America. We are seeking an experienced Operations Manager to lead our scheduling team and drive operational excellence.As the Director of Operational Excellence, you will be responsible for managing and coordinating the scheduling operations of our field...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    About Quench Canada, Inc.">At Quench Canada, Inc., we are dedicated to making a positive impact on people's lives and the environment. We achieve this by helping to eliminate single-use plastic water bottles. Our company delivers on-demand filtered water solutions to thousands of customers across North America.">Job Title: Director of Scheduling...


  • Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

    Job SummaryWe are seeking a skilled Field Service Director to lead our field operations team in Canada. This is a full-time position responsible for managing and executing proactive and reactive services, including preventative maintenance, equipment installations, and on-site repairs. The successful candidate will ensure timely and exceptional service...


  • Woodbridge, Ontario, Canada Litens Automotive Group Full time

    Role SummaryWe are seeking a skilled Customer Service Supervisor to join our Material Control Team at Litens Automotive Group.


  • Woodbridge, Ontario, Canada Anatolia Full time

    Financial Operations Expert: Unlock Your Potential at AnatoliaWe are seeking an exceptional Financial Operations Expert to join our team at Anatolia, bringing your expertise in accounts receivable management, invoicing, credits, and customer service.About the Role:This is a critical position that requires strong analytical skills, attention to detail, and...


  • Woodbridge, Ontario, Canada IHL Full time

    Job DescriptionWe are seeking experienced Warehouse Operations Specialists to join our team at IHL in Woodbridge, ON. As a key member of our operations team, you will be responsible for efficiently picking, receiving, and checking orders while maintaining a safe and secure work environment.Key Responsibilities:Picking and packing orders using RF scanners and...


  • Woodbridge, Ontario, Canada IKON Complete Inc, Full time

    Company OverviewIKON Complete Inc. is a renowned recruitment and search firm specializing in identifying top performers for its clientele. Partnering with industry-leading organizations, the company extends their HR and recruitment functions to provide exceptional talent solutions.Job Details**Position:** Business Operations...

  • Pizza Store Manager

    4 days ago


    Woodbridge, Ontario, Canada Sharad Jivani Full time

    We are seeking a highly motivated and experienced Pizza Store Manager to join our team at Sharad Jivani in Rutherford road, Woodbridge (Vaughan). Key Responsibilities:To oversee the day-to-day operations of the pizza storeTo ensure high-quality products and excellent customer serviceTo manage staff and maintain a positive work environmentRequirements:A...


  • Woodbridge, Ontario, Canada Sharad Jivani Full time

    Company Overview: Sharad Jivani is a renowned establishment seeking a highly skilled Pizza Store Supervisor to lead our team. Our company prides itself on exceptional service and high-quality products.


  • Woodbridge, Ontario, Canada 4D Protection Full time

    Company OverviewAt 4D Protection, we are committed to providing top-notch security services to our clients. We are seeking a highly skilled and experienced Site Security Manager to join our team.Salary and BenefitsWe offer a competitive salary of $26.50 per hour, plus comprehensive benefits package.Job DescriptionThe Site Security Manager will be responsible...


  • Woodbridge, Ontario, Canada White Cap Canada Inc. Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team at White Cap Canada Inc.Key ResponsibilitiesManage inventory levels, track stock movements, and maintain accurate records in a fast-paced warehouse environment.Coordinate with cross-functional teams to ensure seamless delivery of products to...


  • Woodbridge, Ontario, Canada RDA Insurance Full time

    About RDA InsuranceRDA Insurance is a leading commercial insurance brokerage that provides innovative risk management solutions to businesses across Ontario. Our Lloyd's Division is expanding, and we are currently seeking two experienced Underwriters to join our team.Job Summary:We are looking for highly skilled Underwriters to manage a diverse portfolio of...


  • Woodbridge, Ontario, Canada Kelly Services (Canada), Ltd. Full time $60,000 - $70,000

    We are seeking an experienced HR Generalist to join our team at Kelly Services (Canada), Ltd. in Woodbridge, ON.This role will provide vital administrative support, ensuring smooth operations, compliance with regional labor laws, and an exceptional employee experience.Job Description:This is a permanent Hybrid Position that offers a competitive salary of...