Director of Scheduling Operations

1 week ago


Woodbridge, Ontario, Canada Quench Canada, Inc. Full time

About Quench Canada, Inc.

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At Quench Canada, Inc., we are dedicated to making a positive impact on people's lives and the environment. We achieve this by helping to eliminate single-use plastic water bottles. Our company delivers on-demand filtered water solutions to thousands of customers across North America.

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Job Title: Director of Scheduling Operations

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We are seeking a highly skilled Scheduling Manager to join our team. As a key member of our operations team, you will be responsible for leading and managing a team of schedulers within the organization.

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Key Responsibilities:

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  • Develop, implement, and maintain effective scheduling procedures to optimize workforce allocation.">
  • Coordinate with department heads to understand staffing needs and ensure timely and efficient scheduling to meet operational demands.">
  • Oversee daily scheduling operations and address any scheduling conflicts or gaps promptly.">
  • Manage and lead a team of schedulers, providing guidance, support, and training to ensure team effectiveness and professional growth.">
  • Drive service revenue through billable work orders and targeted email campaigns.">
  • Conduct regular audits to ensure scheduling accuracy and forecast future needs.">
  • Act as the primary point of contact for scheduling-related inquiries and issues within the department.">
  • Manage the coordination of installations, equipment revenue, and delivery schedules.">
  • Work with the supply chain team to confirm and allocate inventory as required.">
  • Utilize scheduling software and tools to monitor, analyze, and report on scheduling metrics.">
  • Review work orders, update accounts, and assign data cleanup tasks as necessary.">
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Qualifications:

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A Bachelor's degree in Business Administration, Operations Management, or a related field is required. Additionally, 4+ years of experience in scheduling, customer service, or operations, with at least 2 years in a supervisory or management role, is necessary.

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Salary Estimate:

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The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience and qualifications.

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About You:

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You should possess strong organizational and time management skills, proficiency in Microsoft Office Suite, excellent leadership, communication, and problem-solving skills, and the ability to analyze data and make data-driven decisions.

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How to Apply:

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Please submit your application, including your resume and a cover letter, to our Human Resources department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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About Us:

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Quench Canada, Inc. is a growing company with over 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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