Restaurant Operations Manager

1 month ago


Nanaimo, British Columbia, Canada Heritage Indian Cuisine Nanaimo Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Heritage Indian Cuisine Nanaimo. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high standards of quality, and optimize efficiency.
  • Customer Service: Foster a positive and welcoming environment, ensuring customers receive exceptional service, and addressing any concerns or complaints in a timely and professional manner.
  • Team Leadership: Lead, motivate, and develop a high-performing team, providing guidance, coaching, and feedback to ensure they have the skills and knowledge to excel in their roles.
  • Marketing and Sales: Collaborate with the marketing team to develop and implement effective marketing strategies, drive sales growth, and increase brand awareness.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs, to ensure profitability and achieve business objectives.
Requirements:
  • 2+ years of experience in a restaurant management role
  • Proven track record of success in driving sales growth, improving customer satisfaction, and increasing team productivity
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to make informed decisions
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a talented team and contribute to the success of Heritage Indian Cuisine Nanaimo


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