Insurance Underwriting Assistant

5 days ago


Brampton, Ontario, Canada Five Star Insurance Brokers Ltd. Full time
About the Role

At Five Star Insurance Brokers Ltd., we are a leading insurance brokerage serving clients across Canada. Our team is seeking a motivated and detail-oriented Insurance Underwriting Assistant to provide essential administrative and operational support to our Personal Lines Underwriting team.

Key Responsibilities
  • Underwriting Support: Assist underwriters with gathering and reviewing application information for personal lines policies (auto, home, renters, etc.), ensuring all necessary documentation is complete and accurate.
  • Customer Communication: Serve as a point of contact for clients, brokers, and agents, responding to inquiries and providing updates on policy status in English.
  • Data Entry & Documentation: Input underwriting data into the system, maintain accurate records, and ensure all client information is properly filed.
  • Policy Issuance & Endorsements: Support the processing of policy issuance, renewals, endorsements, and cancellations, ensuring compliance with company guidelines and regulatory standards.
  • Claims Liaison: Assist with the claims process by coordinating information between the underwriting and claims departments, ensuring timely resolution of issues.
  • Client Relationship Management: Foster strong relationships with clients and brokers by delivering excellent customer service and providing clear communication in English.
  • Reporting & Analysis: Assist with generating reports, reviewing policy details, and helping underwriters identify areas for improvement or risk exposure.
Requirements
  • Fluency in English is essential to communicate effectively with a diverse client base.
  • Education: High school diploma or equivalent required; additional coursework or certifications in insurance or related fields is a plus.
  • Experience: At least 1–2 years of experience in an administrative support role within the insurance industry, preferably in personal lines underwriting.
  • Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with underwriting or insurance management software is preferred.
  • Attention to Detail: Ability to review and process large volumes of data with a high degree of accuracy.
  • Customer Service Orientation: Demonstrated ability to provide exceptional customer service and maintain professional relationships with clients and colleagues.
Estimated Salary Range:

$50,000 - $65,000 per year, depending on experience.

This salary estimate is based on industry standards and location. We value fairness and transparency in compensation.



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