Medical Support Specialist

2 weeks ago


Milton, Ontario, Canada Dr. Fady Ghaly Medicine Professional Corporation Full time
About the Role

We are seeking an experienced Medical Support Specialist to join our team at Dr. Fady Ghaly Medicine Professional Corporation.

Job Description

The successful candidate will be responsible for:

  • Interviewing patients to obtain case histories and accurately documenting this information.
  • Scheduling and confirming appointments in a timely manner to minimize wait times.
  • Completing insurance and other claim forms efficiently and accurately.
  • Maintaining a well-organized filing system to ensure easy access to patient records.
  • Ordering supplies and managing inventory levels to avoid stockouts.
  • Determining and establishing office procedures and routines to optimize productivity.
  • Entering and formatting electronically based medical reports and correspondence, as well as preparing spreadsheets and documents for review.
  • Initiating and maintaining confidential medical files and records with the utmost care and attention to detail.
  • Performing data entry tasks with precision and accuracy.
  • Providing exceptional customer service to patients and colleagues alike.
What You'll Need

To be successful in this role, you will need:

  • A strong background in administrative support, preferably in a medical setting.
  • Excellent communication and interpersonal skills to effectively interact with patients, staff, and external partners.
  • Proficiency in using electronic medical records systems and software applications.
  • A high school diploma or equivalent is required; post-secondary education in a related field is an asset.
  • At least 7 months of experience in a similar role, with a focus on providing exceptional support in a fast-paced environment.
  • Ability to work independently and as part of a team to achieve common goals.
Compensation and Benefits

We offer a competitive salary range of $45,000 - $55,000 per annum, commensurate with experience. In addition, we provide a comprehensive benefits package, including health and dental coverage, a generous paid time off policy, and opportunities for professional growth and development.

Please note that the salary range provided is an estimate and may vary based on individual qualifications and experience.



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