Technical Support Specialist
2 months ago
Nasri Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users in response to identified difficulties.
Key Responsibilities- Technical Support: Provide business systems, network, and Internet support to users in response to identified difficulties.
- Problem-Solving: Consult user guides, technical manuals, and other documents to research and implement solutions.
- Log Maintenance: Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Equipment Setup: Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Supervision: Supervise 1 to 2 people.
- Teamwork: Work collaboratively as a team player.
- Work Environment: Fast-paced environment.
- Physical Capabilities: Attention to detail.
- Work Language: English.
- Work Hours: 35 hours per week.
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