Senior Retail Banking Manager

2 days ago


Kirkland, Quebec, Canada Royal Bank of Canada Full time
Job Summary

Job Title: Senior Retail Banking Manager

We are seeking an experienced Senior Retail Banking Manager to join our team in Kirkland, Canada. This is a full-time position with a competitive salary and benefits package.

About the Job

In this role, you will be responsible for managing a high-performing team of retail banking professionals in a dynamic and rewarding marketplace. You will motivate and coach your team to increase sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact.

You will work closely with your manager to ensure operational effectiveness of the branch and maximize the performance of the team. You will also be responsible for delivering results through strong sales management routines and coaching ability.

The ideal candidate will have a minimum of 2 years' experience in a people management/coaching role within the financial industry. They must have proven success in business growth, as well as establishing community and client relationships. A mutual fund accreditation (IFIC or CSC) and completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date are also required.

Bilingualism (English and French) is required, as you will regularly serve our clients with English and French-speaking needs. Additional qualifications such as experience in both business and personal banking, strong understanding of sales management routines, and post-secondary diploma/degree may be considered as nice-to-haves.

What We Offer

We offer a comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation. Our leaders support your development through coaching and managing opportunities, and we provide a world-class training program in financial services.

We strive to create a collaborative dynamic culture where personal initiative and hard work are recognized and rewarded. The estimated annual salary for this position is $90,000-$110,000, depending on experience.


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