Customer Service Representative for a 4-Day Work Week

4 days ago


Dartmouth, Nova Scotia, Canada TigerTel Full time $36,000

TigerTel is seeking exceptional individuals to join our team as Full-Time Customer Service Agents in Dartmouth, Nova Scotia. This role offers an 11-hour shift with two 30-minute breaks and a set schedule determined upon hire.

Company Overview

We are a dynamic call center providing vital services to commercial and medical clients. Our goal is to deliver top-notch customer experiences while fostering a positive work environment.

Compensation Package

We offer a competitive salary range of $45,000 - $55,000 per year, commensurate with experience. A comprehensive benefits package includes extended health coverage, dental care, and retirement savings options.

Job Description

As a vital part of our 24/7 call center, you will:

  • Provide exceptional service to commercial and medical clients;
  • Work a 4-day week with consistent scheduling, including one weekend day;

A set schedule will be determined upon hire, ensuring a great work-life balance.

Required Skills and Qualifications

To succeed in this role, you must have:

  • Excellent communication and problem-solving skills;
  • Strong empathy and patience when dealing with customers;
  • Ability to work independently and collaboratively as part of a team;
  • A high school diploma or equivalent; and
  • Previous customer service experience (an asset).

TigerTel is committed to fostering a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values.



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