Customer Service Representative

2 weeks ago


Dartmouth, Nova Scotia, Canada David Aplin Recruiting Full time

We are partnering with a leading financial services company to fill a 1-year contract position for a Client Service Associate in Dartmouth, Nova Scotia and Etobicoke, ON and Montreal, QC. The ideal candidate will have 1-3 years of experience in a call center environment, preferably in collections or payment processing.

About the Role

This is an exciting opportunity to work with a reputable company, providing exceptional customer service to clients. As a Client Service Associate, you will be responsible for managing client relationships, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service through multiple channels (phone, email, etc.)
  • Manage client relationships to ensure long-term retention and growth
  • Resolve client complaints and concerns in a timely and professional manner
Requirements

To be successful in this role, you will need:

  • 1-3 years of experience in a call center environment, preferably in collections or payment processing
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • High level of accuracy and attention to detail
What We Offer

This contract position offers a competitive salary of $55,000 - $65,000 per year, depending on experience. Other benefits may include opportunities for professional development and career advancement within the company.

About Us

We are David Aplin Recruiting, a leading recruitment agency specializing in temporary, contract, and permanent staffing solutions. Our team of experts provides personalized service to meet the unique needs of our clients and candidates.



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